Fight For Life Foundation

COO for the non-profit (501c3)  Fight For Life Foundation’s Building Dreams Program,  Develop, deploy, and train all the technology-related components of the Social Emotional Learning curriculum and behavior management application used by school administrators and educators. 

*Developed the proprietary Building Dreams program SaaS platform that is the primary program administration and data collection tool for school systems and educators 
*Build community and corporate partner relations to ensure continued funding and resources for the Building Dreams program with over $750K in funding secured  
*Create and maintain all train-the-teacher educational courses, videos, and resources for program support

Power Body Language, LLC

Accelerate client revenue and operational success through highly effective executives communications training and coaching programs, both at the Executive/C-Suite level and throughout all levels of the organization. 

*Train powerful tactics and techniques of professional communication, body language, and forensic interviewing with thousands of professionals as a national speaker and have delivered training for hundreds of both growing and established companies.
*Equipped over 500 executives and employees on professional communications skills, negotiation skills, non-confrontational interviewing technics, presentation and public speaking skills, and mastery of executive presence  through my engaging training, speaking, and coaching services 
*Created over 15 proprietary targeted communications training programs and custom delivery systems for effective and long-lasting organizational improvement and individual mastery of skill resulting in more efficient internal communications, increased customer satisfaction and less conflict between business units. 
*Targeted executive coaching with partners and associate team of a newly formed consulting company resulted in substantial revenue and organizational growth, exceeding targeted yearly revenue goals and being named #19 on the Top 50 Consulting Companies list for 2019

CFI, Executive Communications Strategist, Body Language Expert, Executive Coach,  Speaker

Pulse Analytix

Behind every organization that is working to make a positive impact are good partners that help power and optimize that impact.
We are the “back office” engine that helps organizations focused on doing good, do more.
 - Proprietary SaaS Technology
- Advanced data & analytics
- Research and Policy

Founder

Exactus Advisors

Exactus Advisors is a boutique advisory firm based in Chicago, IL providing customized consulting focused on optimization and transformation, actionable analytics, leadership and strategy services.

As a principal with Exactus, I specialize in high performance executive coaching, strategic communications, leadership team evaluation and development,  integration and optimization strategy and execution both pre-merger and post-acquisition, and organizational change management with the goal of helping organizations be as effective and efficient with their clients, employees, and processes to optimize revenue and successfully navigate the transformation experience.
- ERP Selection, contracting and implementation (SAP & Oracle) 
- CRM Selection, contracting and implementation (Microsoft & Salesforce)
- Corporate Innovation initiatives from concept to product realization

Principal

Selfless.ly

Co-founder/COO of selfless.ly,  a CSR and Social Impact enabling SaaS Platform. Created a functioning company out of nothing more than a good idea for a Social Impact focused SaaS product. In true startup fashion, this COO role was responsible for everything from product design requirements and roadmaps, to financial projections and budgeting, to marketing and evangelizing the product, to pitching the platform for investment. 

* created a fully-functioning  SaaS platform from wireframe to production-ready product
*chosen as 1 of only 5 companies for the first gBETA tech accelerator cohort in Indianapolis Spring 2018 
*successfully created and implemented operational systems and processes for startup operations including investment strategy, pipeline management and client on boarding
*Successfully completed all operational components of the stringent B Corp Certification approval audit

Co-Founder/COO

DexYP

Executive Sales Support & Operations Supervisor for a nation-wide Sales force of over 5000 representatives. The primary focus of this role  was on creating efficient sales systems and overseeing technology implementation, training, and client success  programs to ensure increased revenue and client retention metrics were met and exceeded.   

*Appointed as the Executive Sales Support lead for the corporate executive team, successfully resolving over 2500 high-priority client escalations in 48 hour or less resulting in the retention or addition of $2.5M in annual revenue 
*Created and facilitated targeted training programs throughout our entire U.S.-based sales force for successful implementation of cutting-edge technology solutions, client contract systems, and continuous improvement initiatives for sales processes resulting in greater sales  efficiency, decreased client claims and cancellations, and increased client billing revenue by 12% over 3 years
*Developed and coached over 50 sales support team members, providing professional development opportunities, career path planning, and performance evaluations resulting in decreased departmental attrition, increased employee career advancement opportunities, and more beneficial succession plan execution

Sales Operations Manager

Higher Grounds Coffee House

Sole proprietor and operator of a quality-focused independent coffee house chain.  Charged with leading the business from original concept design to construction specs to creating the full operational plan. As operator,  created the  hiring and talent development process, implemented a comprehensive employee training plan, and executed successfully on each complex element of small business operations including scheduling, financial reporting, marketing, and customer service, and strategic market growth.

*Grew from 1 location to 4 locations in 18 months by forming strategic partnerships
*recruited, developed, and managed a staff of over 40 full-time and part-time employees from my local community 
*Created best-in-class operating, product quality, and customer service systems and processes to ensure customer satisfaction, superior product offerings, and revenue

Owner/Operator

Effective communication and building world-bettering technology are the two things that light me up and get my energy, attention, and investment.

Taplio

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Lisa Mitchell, CFI

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Lisa Mitchell, CFI's Linkedin Analytics