Bezos.ai

Logistics Tech Startup specialising in connecting SME's to a global 3PL network via a custom portal at a price only large enterprises can access
Conducted order forecasting for 100+ sellers worldwide in preparation for peak
Oversaw packaging stock management across the 3PL network, managing monthly budgeting and accounting for Bezos-acquired packaging
Established strategic partnerships with a diverse range of 3PL's in the UK, US, and Europe. Broadened service offerings and geographic coverage for clients
Orchestrated the consolidation of the warehouse network from six underperforming facilities to two main hubs, aligning with client needs and ensuring a seamless transition to new 3PL's

Business Operations Manager

Pals Wear

Successfully launched and operated Pals Wear, a sustainable activewear and loungewear business, utilising ethical international suppliers and designers.
Leveraged social media to promote Pals Wear's launch, resulting in profitable sales and a sold-out collection of hoodies at two London pop-up stores.
Manage a team of four, who create content for marketing purposes such as  photo shoots, short form video content and strategic marketing planning
Fostered community engagement through partnerships with Orange Theory Gym and local schools to promote healthy lifestyles and charitable causes.
Review financial statements and other reports using Quickbooks and Xero to assess company's performance.

Founder

Click Chemist

Drove business growth from 11k to 26k items per month in two years, in collaboration with managing directors
Successfully managed third-party supplier relationships to ensure smooth operations and adequate stock levels in warehouse
Ensured seamless delivery of medication to patients by communicating effectively with 20+ doctors surgeries daily, particularly for older and vulnerable patients
Optimised team productivity across multiple departments through effective communication and management skills.

Operations Manager

Missguided

Analysed sales data on a weekly basis using Excel and SAP, enabling informed decision making for business growth
Contributed significantly to the development of a multi-channel portal for international and domestic partners, resulting in accelerated expansion of the brand
Collaborated with PR teams and suppliers to launch successful high-profile brand and influencer campaigns
Facilitated timely launches of relevant content by coordinating with creative and marketing teams
Generated purchase orders for new items based on forecasts of customer demand
Demonstrated efficient cross-functional teamwork and analytical skills whilst meeting strict deadlines

Trainee Merchandiser

Zebra Power

Collaborated with finance and customer moves departments to resolve delinquent accounts, resulting in improved payment rates.
Successfully managed challenging situations with landlords, estate agents, and customers by utilizing strong communication skills and resolving conflicts effectively.
Developed expertise in handling difficult and high-pressure customer service scenarios with composure and professionalism.
Achieved win-win solutions for both the customer and the business by actively listening and finding creative resolution strategies.

Customer Care Associate

RIXO

Analysed weekly sales data and provided insights to the merchandising team, resulting in improved decision-making processes.
Ensured accuracy of national and international partner orders by collaborating with the wholesale team, optimising inventory management processes.
Maintained accurate stock levels for the warehouse and pop-up store in Covent Garden through collaboration with ecommerce and retail teams, improving operational efficiency.
Gained valuable experience in omni-channel retail, learning how new brands achieve growth.

Intern

• Processed prescription orders both in-person and over the phone, ensuring accurate dispensing of medication to patients' homes and nursing homes.
• Managed relationships with third-party suppliers, guaranteeing timely delivery of medication and dressings.
• Cultivated excellent customer service skills, becoming adept at problem-solving and multitasking within a high-pressure environment.

Dispensing Assistant

Connections Recruitment

Contractual work for companies including Kellogg's, Co-op, Galaxy Optical the infrastructure provider for Tesco Opticians and CG&Co Accountants 
Established a solid understanding of working in a professional environment and learnt how to quickly deal with many issues which may arise in the professional environment and customer-based situations

Contract Work

Entrepreneurial and dedicated individual with experience of working with leaders and managing directors to achieve their goals. Established a profitable lifestyle business offering sustainable active and loungewear to the UK market.

Taplio

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