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Experienced IT Professional with a background in Software Engineering and Cyber Security, currently operating as a ServiceNow Technical Consultant. A visionary, servant leader who strives to help customers leverage technology in a digital transformation of their organization to reduce costs while increasing value. An agile team player with an aptitude for juggling priority shifts to remain at the forefront of exceptional service throughout the ITSM landscape. ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow ITSM Suite Professional ServiceNow CIS - Event Management 19x ServiceNow Micro-Certifications PMI - Disciplined Agile Scrum Master CEH Practical
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