Mister Car Wash

People Analyst

Komatsu

HR Business Partner

TuSimple

- Streamlined HR operations through automation for multi-department, cross-functional processes including HRIS data mapping, workflows, and APIs; DocuSign templates and PowerForms; a Jira Service Desk implementation; and a new I-9 software, Mitratech Tracker.
- Directed key HR Operations activities during/after two (2) reductions in force (RIFs) resulting in processing 500+ employees’ separation paperwork, COBRA packets, HRIS updates, timely communications, and benefits terminations with 99% accuracy.
- Remediated 1300+ Form I-9s within 6 months by leading project team through company-wide vendor implementation, internal audit, and COVID-19 physical reverification processes.
- Ensured tax compliance by leading internal audit of employees’ locations and partnering with 4 HRBPs to identify 500+ employees’ work locations, resulting in 100% accuracy of employees’ tax locations, attendance records, and locations.
- Designed, configured, and executed open enrollment configuration within a new HRIS system ahead of schedule, achieving error-free implementation resulting in a 100% on-time enrollment for 200+ employees.
- Improved employee morale and site culture through superior customer service, increased engagement initiatives (such as basketball and ping pong tournaments) and serving as a trusted subject matter expert on company policies.

Software: 
- HRIS: Ceridian Dayforce, Paycom
- Benefits: BSwift, WEX, Fidelity, PrimePay, Ameritas, UHC, LegalShield
- Talent: Greenhouse, HackerRank, Prelude, Asurint
- General: Jira, Confluence, Mitratech / Tracker, DocuSign, Google Suite (Workplace), Microsoft Office, Adobe Acrobat

Human Resources Manager

Human Resources Lead

Human Resources Associate II

AppleOne Employment Services

- Developed strong, diverse pipeline of top talent for professional roles (finance, HR, L&D, customer service, etc.) by presenting 16+ candidates, placing 1+ cand., and reaching 750+ cand. each week
- Averaged $240k billed/month as a Senior Recruiter, topping the charts for team success, by managing ~30 requisitions on average and placing 50+ candidates with 7 different clients across the United States.
- Organized training opportunities for 12-member team and individual professional growth including topics relating to recruitment best practices, effectively leveraging recruiting tools, personality assessments, and strengthening emotional intelligence (EQ).

Software: LinkedIn Recruiter, Monster, CareerBuilder, Indeed, Beeline, SAP Fieldglass, OANet

Senior Recruiter

Recruiting Consultant

Whirlpool Corporation

- Served as site HR Advisor for a 2500+ person, unionized manufacturing plant with day-to-day employee relations including grievances and investigations, unemployment claims, labor movements, Q&A, and data processing across three different shifts for 24/7 operations throughout the week.
- Coached ~15 front-line supervisors as needed regarding employee relations and performance management involving topics such as motivation and influence, sexual harassment and mandatory reporting, and emotional intelligence and self-awareness.
- Acted as the plant’s co-op program manager by recruiting candidates for eight (8) engineering teams while also organizing onboarding and program events (e.g., trainings, team outings, and leadership lunches) to promote professional development.
- Partnered with Whirlpool Amana’s leadership to execute quarterly engagement survey through multi-team (Supervisors, Managers) and cross-functional (HR, IT, and Operations) collaboration resulting in the largest response rate (>70%) to-date.

Software: SAP SuccessFactors, UKG Kronos, Bullhorn, Google Suite (Workplace)

Human Resources Associate

University of Arizona

- Created, and implemented, a three-part, in-house Customer Service Training curriculum that related parking and transportation to customer service for students’ and staff’s professional development, offered 1x/month for all teams within the department.
- Managed staff recruitment through UArizona’s Talent (ATS) software for job postings, interview scheduling, and onboarding across 12 teams within the department.

Human Resources Specialist

- Fulfilled data quality requests by locating and returning 2000+ employee data through Excel, Morgan Stanley’s Sapphire, and Whirlpool’s SuccessFactors.
- Developed smoother One Sheet Report integration by reducing number of procedural steps by 50%.
- Collaborated with global compensation leaders to understand and ensure Whirlpool’s global compensation philosophy aligned with key project initiatives.

Global Executive Compensation Intern

- Recruited students by leveraging Handshake for job posting creation/management, reviewed 1200+ applications, and completed new hire paperwork and appointments for 200+ hire requests.
- Ensured 250+ student and staff employees’ compliance with required trainings annually, processed 300+ critical transactions (e.g., salary increases), fulfilled data analytics projects, and presented to internal/external stakeholders.
- Served as primary point of contact for day-to-day questions and services including leaves of absence (e.g. FMLA), university employment policies, and performance management (e.g. how to coach employees).

Employee Relations Intern

- Coordinated daily campus tour schedule and oversaw online registration and fees along with daily campus tour set-up, check-in, socializing and shut down for more than 35,000 guests each year.
- Facilitated recruitment events of 300-5000+ attendees through event planning, office duties, and talking with prospective students in a friendly, prompt, and professional manner through campus tours, phone calls, emails, and campus visits.

Visitor Support Team

The Buckle, Inc.

- Organized and managed inventory while providing superior customer service.
- Performed opening and closing protocol, handled transactions, promoted sales, and balanced drawer.

Sales Teammate

Versatile and results-driven professional with a proven ability to lead, innovate, and deliver for customers throughout technology, staffing, manufacturing, and higher education industries. Demonstrated leadership capabilities and a history of exceeding expectations in fast-paced environments by optimizing processes through strategic project management, HRIS/ATS systems management, and driving efficiency - all while delivering exceptional customer experiences. 

Outside of work, you can find me playing sports (pickleball, anyone?), enjoying the outdoors, or testing out local ice cream shops. 

Reach out if you have any interesting business, human resources, or psychology articles OR if you have any ice cream recommendations throughout the United States! 

CliftonStrengths: Analytical | Achiever | Learner | Input | Discipline

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Logan Kiefer, MBA, PHR's Linkedin Analytics

Logan Kiefer, MBA, PHR

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