Lonny Wolfe's Linkedin Analytics

Hotel GM 2014-August 2021. (CONSULTANT) in The ART of Housekeeping to include 25 Most Inspirational Executives in Travel/Hospitality 2021. I am from Toronto, Ontario, Canada and reside in a small coastal town Ocean Ridge, Fl. I am also a citizen of the WORLD traveling from ONE hotel to another making an impact and difference. I have held many titles from owner of a cleaning company for 24 years, export agent (Mainland China), construction-owner/developer 24 years and owner of nail printing technology for the nail care industry within the State of Fl. I love to share my passion for the hospitality industry on LinkedIn. We are in the business of creating moments and earning memories for our most important asset, the GUESTS. Learn from my decades of experience The ART Of Housekeeping. Redefining the standard of Housekeeping success ONE hotel at a time. Hotels hire me to... Turn the Housekeeping Department around-PERIOD. * Turn around specialist / being present. * This is not personal I am not here to be liked but to do a JOB to save housekeeping. * To improve the situation. * No nonsense approach. * Tough love. * Obsessed and passionate. * The # 1 word in the hotel space is the GUEST. * Take care of your guests. * You are never too busy to speak to a guest. * # 2 CLEAN. * Reposition have a plan for the hotel. * See the training in ACTION. * Hold the staff accountable. * No excuses, let’s get it done. * # 3 keys to a hotel, understand this is a guests home, being spotless, secure / safety. Let me train, inspire your team to include time motion studies and charts, how to sequence of service with photos, in room property set up with photos, BOH set up instruction guide with photos, cleaning inspection rating program, customize perfect room cleaning maintenance program and SOP/standard operating procedures. Get results and take the lead over the competition and become # 1 in your surrounding area. The goal is GREAT reviews = awards = bragging rights = a higher ADR. CLIENTS include, Boutique Fort Lauderdale, Fl, (59) rooms, Hilton, PA (239) rooms, Marriott Hotels (160) rooms, Hyatt Hotels (396) rooms, Hollywood Beach, Fl, (111) rooms in which I was deeply involved in taking over 360° turn around for the housekeeping operations department, reestablishing the team, bring back a deteriorated hotel, from service, product to leadership with great results. Other interests, family, 4 grandkids, beach/ocean time, walking, cooking, dining out, reading business magazines and or hospitality and 🍷 wine. E-mail address: [email protected]