Nextiva

Account Executive

Fountain

ZipRecruiter

Strategic Account Executive II

Mid Market Account Executive

Wee Snap Photos

•Manage and oversee the daily operations of a local photography business including business development, marketing, photography and event staffing/scheduling, client account management, and bookkeeping.
•Perform all aspects of new business development including prospecting, setting appointments, identifying client needs, making sales presentations, using a consultative selling approach, selling features and benefits, closing sales, and performing client retention and management.
•Manage and maintain relationships with approximately 350 new clients each month.
•Manage, supervise, and collaborate with 3 contract employees.
•Sell services directly to hospitals and the general public over the phone and in person through office or in- home presentations.
•Manage and maintain strong relationships with 2 Hospital Accounts: Maricopa Integrated Health Services in Phoenix and Summit Regional Medical Center in Show Low, AZ.
•Manage existing accounts while simultaneously developing and breaking new business.
•Build strategic relationships with local organizations and key business leaders in the community.
•Create all sales and marketing growth strategies; perform sales forecasting and track sales and growth projections.
•Manage social media marketing on Facebook, Twitter, and Instagram.	

Key Accomplishments
•Built all sales and business development procedures for the company from the ground up. Grew from $0 to $74K at peak. On track to generate more than $84K in sales revenue in 2016.
•Grew client database from 0 to more than 3,700 clients over 4 years.
•Prospected, scheduled meetings, made sales presentations, and secured 2 key hospital accounts and developed a reputation for being a leading newborn photographer.

Owner/Photographer/Sales Manager

Rothenberg, Estner, Orsi, Arone, & Grumbach, LLP

•Greeted and announced clients to attorneys for meetings. 
•Received, opened, prioritized, and distributed mail and deliveries. 
•Ordered and maintained stock of all office supplies. 
•Entered accounts payable data into QuickBooks for monthly allocations to partners. 
•Maintained staff calendars.
•Drafted and finalized client invoices. 
•Set up, organized, and maintained client files.

Legal Administrative Assistant

Bose Corporation

•Responded to product questions, troubleshot technical issues, and resolved problems. 
•Assisted customers with set up and integration of Bose products into their existing sounds systems. 
•Resolved account discrepancies and billing disputes. 

Key Accomplishments
•Selected as Peer Coach responsible for training new employees and ensuring they learned the skills necessary to provide customers with an exceptional customer service experience
•Received Teamwork Award in October 2003 for improving the speed and delivery of customer refunds.
•Analyzed 300 inbound sales calls for Sales division. The resulting feedback led to a 20% increase in sales conversion rate.

Telesales and Service Representative/Peer Coach

As an Account Executive at Nextiva, I am passionate about helping small and medium-sized businesses grow and succeed with innovative cloud-based communication solutions. I have over 20 years of experience in sales, spanning different industries and markets, from legal services to photography to SaaS.

My core competencies include new business development, consultative sales, account management, sales presentations, and closing techniques. I have a proven track record of increasing sales revenue, building strong relationships, and securing customer loyalty. In my previous roles, I was a top performer, winning multiple awards and recognition for exceeding my quota and expanding my territory. I also have a creative side, as I own and operate a photography business, where I showcase my skills in capturing and editing stunning images. I am always eager to learn new skills and explore new opportunities to grow personally and professionally.

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