Lorena Campos's Linkedin Analytics

Seasoned Portfolio Manager with over twenty years of experience in Property Management for Apartments and Home Owners Associations. Providing superior customer service in HOAs such as Condos and Multi-family housing. Established strong relationships with Asset Owners, Board of Directors Owners and Residents. Supervising Onsite and Remote Managers, as well as Service personnel. In charge of daily operations, and maintenance of property budget requirements. Maintain resident accounts, referring delinquent accounts to collections process. Oversee account receivables and payables. In charge of renovation projects, restoration, annual and capital projects. Deeply process oriented, with passion for solving complex business problems and growing revenue. I have managed HOA Communities and Apartments Homes in many communities during my career, but there were definitely some takeaways in common: 1) Relationships matter, and they should be mutually beneficial 2) Advised solutions should add value and leave a feeling of well-being 3) Customer experience is vital and it begins with us, we’re the face of the company, so it better be exceptional If you would like to network or connect, I would love to hear from you. Please contact me via email.