Lori Lyn Hicks's Linkedin Analytics

Current Role: Medical Office Specialist - data migration, focused on accuracy and compliance - analysis of reconciliation reports - process management, auditing current workflows to streamline functionality between specialties - creation of customer based strategies to reduce wait time and maximize provider/patient experience - vendor liason, creating strong business relationships as point of contact Previous role: Mathematics Educator - Lead of Mathematical Accelerated Program for 150 students - Collaborate cross-functionally effectively with teams of 8-10 within the department, 60-70 within the organization, increasing student retention by 20-25% - Presented information to 125 stakeholders encompassing all points needed in a clear, concise manner daily. - Analyzed markers weekly to gauge current progress, adapt material and strategies based on attained KPI’s, increasing goal attainment by 35% - Star Teacher 2022 - Converted written curriculum to online, using a variety of online programs including Microsoft products, Google systems, and quiz programs such as Kahoot, Quizlet and Quizziz - Utilized video training and analysis - Maintained meticulous records for 750 stakeholders, conducting meetings when goal indicators are not met - Written and delivered over 750 QBRs with implementation of improvement strategies for lower performers - Participated on 5 committees to increase program success rate by more than 15% Technical Skills: Microsoft: Powerpoint, Word - highly proficient Microsoft Excel - Intermediate (currently upgrading) Google products - highly proficient Training programs : Articulate, Google Slides, Powerpoint - highly proficient