OEM Remanufacturing

Removing roadblocks and inefficiency to optimize the service billing lifecycle.  
Engaging the team in innovation and learning.

Customer Service Supervisor

Finning (Canada)

Deliver preventative maintenance parts kits and services to enable maximum customer machine up time.  
Build a strong, cohesive, supportive team to proactively increase machines under contract.

Performance Solutions Delivery Manager

Connecting equipment and assets with technology to enable customer success

Connectivity Manager

Lead a multidisciplinary team over 2 Customer Service Centres to build a multi channel, multi million dollar per year pivotal support system for heavy equipment customers.

Customer Service Manager Shared Services

Support internal teams with data entry tasks, especially during vacation cycles. Brought contracted services invoicing from 33 days to 4 days through data analysis, innovation and relationship building.

Branch Support Manager

Customer Support Center Manager

Parts Counter Person

Service Biller

Experienced Leader with career focus in the Heavy Equipment industry. Skilled in Leadership, Negotiation, Operations Management, Customer Service, Sales, and Engineering. Strong professional with a BA in Anthropology, Journeyman Parts Ticket focused in Parts, Warehousing, and Inventory Management Operations. Social Media content creator. 

Taplio

Lorraine Weyermann's Linkedin Analytics

Lorraine Weyermann

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