Growth Hub

Strategic Engagement:
- Develop and implement strategies to identify and connect with potential clients and industry professionals through networking platforms.
- Build and nurture relationships with key stakeholders by engaging with relevant content and maintaining consistent, professional communication.

Lead Generation and Outreach:
- Conduct in-depth research to discover and engage with prospective clients aligned with the company’s target audience.
- Manage outreach efforts, including crafting personalized messages and ensuring timely follow-ups to develop a robust pipeline of opportunities.

Network and Ecosystem Building:
- Strengthen the company’s professional ecosystem by building meaningful connections with industry influencers and decision-makers.
- Monitor and manage interactions to maintain follow-ups and develop lasting relationships with prospects.

Email Campaigns and Coordination:
- Oversee outreach efforts via email and professional platforms, ensuring effective communication and coordination of meetings to support business development goals.

Tools and Workflow Optimization:
- Leverage advanced tools and technologies to streamline workflows, optimize lead management, and enhance the effectiveness of marketing and business development efforts.

Marketing Executive

Recruitment Support:
- Assisted in creating job descriptions and advertisements to attract qualified candidates.
- Posted job openings on platforms like LinkedIn and Indeed and conducted resume reviews and headhunting.
- Conducted initial phone and video screenings to shortlist candidates for interviews with the HR Manager.
- Coordinated interviews, facilitated reference checks, and prepared polished CVs for shortlisted candidates.
- Maintained candidate databases and client records to streamline the recruitment process.
- Supported onboarding by preparing job offers, contracts, and training documentation.

HR Administration:
- Managed and organized HR records, ensuring all information was stored securely on G-Drive.
- Compiled reports on personnel data, including hires, transfers, performance appraisals, and absenteeism.
- Participated in mapping HR processes and researching labor laws to ensure compliance.

Payroll and Benefits Administration:
- Supported monthly payroll tasks, including managing reimbursements and processing staff changes.

Employee Wellness:
- Assisted with wellness initiatives, including quarterly workshops, social events, and employee engagement programs.
- Contributed to fostering a positive and healthy work environment.

Additional Duties:
- Adapted to ad hoc tasks as needed to support HR operations and team goals.

Human Resources Assistant

Job Advertising and Candidate Sourcing:
- Collaborated with the HR team to create clear and engaging job descriptions and advertisements to attract suitable candidates.
- Posted job listings on platforms like LinkedIn and Indeed to reach a broad audience.
- Reviewed resumes and conducted targeted headhunting to identify top talent for open positions.

Candidate Screening and Selection:
- Conducted initial telephone and video screenings to assess candidates and streamline the interview process.
- Coordinated and scheduled interviews between candidates and the HR Manager, ensuring a smooth selection process.
- Facilitated reference checks to support the candidate evaluation process.

Onboarding Support:
- Prepared polished CVs for shortlisted candidates, ensuring a professional presentation.
- Managed candidate databases and client records to maintain efficient recruitment tracking.
- Supported onboarding by preparing job offers, contracts, and necessary employee documentation.

Administrative Support:
- Assisted with documentation for probationary periods and other employment-related needs.
- Adapted to ad hoc tasks as needed to support recruitment and HR activities.

Recruitment Coordinator

Lekker Laa

Client Relationship Management:
- Maintained and updated the client database to keep records accurate and organized for smooth client management.
- Created and managed client profiles on the Kommo Amo CRM platform to improve efficiency and interactions.
- Oversaw client orders from start to finish, ensuring timely and error-free processing.
- Built strong relationships with clients by staying engaged and delivering excellent service.

Customer Support:
- Communicated with clients through email and WhatsApp, quickly addressing inquiries and resolving issues.
- Handled customer complaints professionally, providing solutions that ensured satisfaction for all parties.
- Kept detailed records of client interactions and managed accounts to ensure accuracy and consistency.

Operations and Process Management:
- Managed both short- and long-term projects to address a variety of client needs.
- Analyzed situations and data to identify and resolve client or employee concerns.
- Monitored stock levels to prevent shortages or overstocking and ensure smooth operations.
- Followed company procedures and guidelines to maintain professionalism and consistency.

Team Leadership and Collaboration:
- Coached team members to improve performance and contribute to the company’s success.
- Worked closely with colleagues to streamline processes and deliver excellent service to clients.

Client Services Consultant

Raaniep Spices

Team Leadership and Growth:
- Started as a packer and was promoted to Assistant Manager after showing dedication, reliability, and strong leadership skills.
- Supervised a team, ensuring tasks were completed efficiently and to a high standard.
- Trained new team members, helping them learn the ropes and improve their performance.
- Built a positive work environment by encouraging teamwork and open communication.

Operations and Inventory Management:
- Managed inventory, ensuring stock levels were accurate and ordering was done on time to meet demand.
- Ensured spices stayed fresh by maintaining strict quality control standards.
- Oversaw customer orders, making sure deliveries were accurate and on time.

Assistant Manager

I am a driven professional with a strong focus on recruitment and customer service. My career has taken me from hands-on roles to specializing in connecting the right talent with the right opportunities. Whether crafting job descriptions, sourcing candidates, guiding onboarding, or managing client relationships, I love helping people and businesses thrive.

In my current role as a Marketing Executive, I focus on engaging with prospects, fostering meaningful connections, and driving business growth. I’ve honed my communication skills and developed a knack for streamlining processes to deliver real value. Guided by curiosity and a desire to grow, I bring dedication and enthusiasm to every challenge.

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