Asurion

Analyze information gathered on claim forms and report findings and recommendations, Interview or correspond with agents and claimants and  investigate questionable claims, help desk technicians, support clients with device troubleshooting and repair orders, Assist customers with insurance replacement devices, ensure positive customer satisfaction.

Universal Care Specialist 

Western & Southern Life

Educate clients of financial services, Contact prospective or existing customers to discuss how services can meet their needs, Customize financial products or services to meet customer needs, Explain products, and services, answer questions from customers, Consult with clients, and contract signings to resolve problems and provide ongoing support, Record names, demographics, and reactions of prospects contacted.

Financial Services Representative

Acosta

- Transfer Retail Data into Internal Database for Analysis Specialist 
- Maintain and review computerized or manual records of purchased items, costs, deliveries, product performance, and inventories
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products
-Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. 
-  Audit client marketing and sales, regular retail visit, ensure client products are displayed and appear right in the store
- Work closely with store management and store teams to accurately plan shopping trends, stock levels, and monitor performance.

Impact/ Mosaic Retail Merchandiser

A competitive professional demonstrating innovative work within consumer goods industry and customer service environment. Always willing to learn and take on new challenges. I enjoy working in teams rather than alone.  Helping other grow inspires me to lend a helping hand for others to achieve their full potential. 
I  am skilled in Microsoft Works including Excel and Access, Property and Casualty Insurance, Retail Marketing,  UPS/FED-EX/USPS Shipping, Event Management, Team Building, and Residential Communities for over 10 years. 
When I am not working I enjoy spending time with my family outdoors usually soccer or basketball. I have a passion for learning, I always say there is always room for improvement. I would love to learn how to implement new training techniques to empower the workforce  in a firm to improve interpersonal relationships and communication skills among employees and leaders

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