STELLA Automotive AI

STELLA™ Automotive AI is retail automotive’s fastest growing and award-winning conversational AI technology provider.

STELLA AI powered assistant helps dealers with a major pain point which is answering telephones.  STELLA is trained to deliver exceptional customer experiences through consistent branding, flawless dialogs, and the collection of essential data.  With STELLA, dealerships free up staff to focus on sales and in-dealership service while STELLA handles inbound calls, answers questions, finds and books appointments and takes messages.

Director of Product

Telepathy Labs

Telepathy Labs is a US based Enterprise AI start-up company developing business voice applications and enterprise data analytics products for business users across real estate, hotel & resort, automotive, manufacturer, and health industries.

Representing the voice of the customer, defining capabilities and features in real estate domain for STELLA™ Digital Assistant Product. 

STELLA is a virtual analyst that answers all your operational and financial questions. It has been built from the ground up and designed specifically for executives and management. Technology has been harnessed to deliver three core features to your business: ANSWERS. INSIGHTS. INTELLIGENCE.

Director of Product for Real Estate

LOU-M Shared Solutions

Through LOU-M Shared Solutions, I engage businesses for short and long term consultancy work in commercial real estate across US and APAC regions, delivering quality services to medium and large sized companies.

With across-the-board comprehensive sector knowledge, experience working as a client and service provider, I have an understanding of technology and business issues. Taking a forward-thinking approach and ability to work with senior management strategizing and executing technology transformations, it enables me to deliver a unique and cost-effective service and together innovate, integrate and evaluate the best solutions.

Engaging with clients on retainer, project and consulting assignments, including remote.

If there is anything I can do to help your organization please send an email to loumsharedsolutions@gmail.com

Business Owner

TAIPAN DEVELOPMENT CORPORATION

Taipan Development Corporation is an entity of Gaisano Capital Group, a leading developer and owner operator in the Philippines for low to mid-priced retailing. Comprising large portfolio footprint of 42 Stores (total GLA 242,000 m2), made up of commercial and retail (comprising department stores and grocery stores as anchors). 

Hired as Project/Change Manager for full project life cycle to deliver business operations transformation and technology project.

Senior Project & Change Manager

Project managed and successfully delivered complicated web-based Retail Analytics Portal for 42 stores (total GLA 242,000 m2) across the country.

Senior Project Manager

Marina Bay Sands

Marina Bay Sands, is a world class operator of an Integrated Resort located in Singapore that features luxury hotel, gaming, dining and entertainment, retail, and MICE facilities.

Planned and project managed eVoucher POC project that was integrated into Sands Rewards Loyalty Platform.

Las Vegas Sands Corp.

Las Vegas Sands Corporation (LVSC) is a developer and operator of world class Integrated Resorts in Las Vegas, Macao and Singapore that features luxury hotel, gaming, dining and entertainment, retail, and MICE facilities.

Established effective retail business model and systems framework in new geographical markets. This involved, division-wide hiring, new innovative technology projects, change management, business process implementations and day to day activities during the development, launch and post opening stages of high-end luxury malls in Macao and Singapore with value of approx. US$3.2bn and 750+ retail stores.

Director Retail Development Asia

GIC is a sovereign wealth fund established by the Government of Singapore. The real estate portfolio is well-diversified spreading investments internationally across asset types and regions.

Reporting to the General Manager and appointed second in charge, managed, and implemented restructuring activities for newly acquired entity, Ipoh Pty Ltd, comprising high end luxury mall portfolio 380+ stores (GLA 39,600 m2). Responsible for company-wide recruitment, business process re-engineering, new technology projects, building teams, culture change strategies and day to day functions.

Manager -Asset Management, Finance & Technology

National Director Client Business Services

National Director Client Financial Services

I currently work for an artificial intelligence (AI) technology company delivering untapped levels of new operational capacities, across all business verticals, for global enterprises by transforming outdated infrastructures into adaptive, intelligent, and predictive AI-powered systems.  With a US-based headquarters and offices in Zurich and Singapore, it is a truly multinational team.

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