Vip Limousine France

High-end Transportation and Hospitality experiences
My role is to manage the following things 

Marketing : create a relevant, luxurious and sustainable customer experience regarding our services and take the customer at the center of our process with digitalization. 

Analytics : creation of database panel and  a full business & financial report to engage truly the use of data in the company and management decision process. 

Business : CRM Implementation and full business development strategy creation & operational deployment. 

Communication : develop the entire social media image & strategy and create all the film and visuals that permit to engage our customer with my own visual production company Luk&Lau

Commercial Excellence Manager

luklau Consulting

Social media strategy.
Personal communication campaign preparation. 
Audiovisual production and content creation.
Photography and Videography.

Freelance Consultant

Update market models and market intelligence after collection from external databases and internal sources.
Identify new molecules in development and feed the pipeline of opportunities for pre-filled syringes and self-injection devices. 
Manage the repository of market research and market data extracts.
Support the customer insights initiative.

Competitive Intelligence:
Collect, compile and synthesize competitive intelligence.
Competitor profiling and specific in-depth analysis.
DB performance through quantitative and qualitative analysis.

Market analyst

Amazon

Europe Marketing - Consumer Engagement & CX
Project design 
Consumer acquisition & fidélisation 
Operational digital marketing 
Marketing analysis (trafic chanel)

General marketing analyst

Work closely with key customer-facing functions in order to support the deployment of the Commercial Excellence roadmap within the Pharmaceutical Systems business. 
Collaborating with teams across Asia, Western Europe and North America.
* Collect, analyze and communicate on key NPS measurement.
* Create a scorecard for CX6
* Develop monthly and quarterly communications for CX
* Research and work with key associates to develop a tool to capture Qualtrics data into SFDC

Marketing & Commercial Excellence Analyst

Le Studio BBA emlyon business school

Association de communication globale et de production visuelle.
Création de l’association
Stratégie média sociaux.
Plan de communication événements.
Coordination des différentes actions de communication.
Photographie, vidéographie & design.

President

VIP LIMOUSINE FRANCE

Luxury car with private driver for business and luxury travel.

marketing communication 

Commercial Excellence Manager at VIP Limousine France & Founder of Luk&Lau.

VIP Limousine France is a premium transportation and concierge company positioned as a major player in the luxury experience.

Luk&Lau is a visual production and communications consultancy specializing in the automotive and real estate industries.

Taplio

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