George at Asda

Responsible for the E2E FE experience on George.com

Senior Product Manager

Online Customer Experience Expert

Online Content Manager - George.com

Junior Ecommerce Content Manager - George.com

Focusing on conversion rate optimisation. Using multiple tools and systems to analyse shopper behavior, taking actionable insights and implement customer-focused solutions to create a seamless online shopping experience.

Website Merchandiser

Garage Shoes

Internet Marketing Manager

N Brown Group

Simply be - Online Marketing Coordinator

Simply be - Online Marketing Executive

Monsoon Accessorize

I took the opportunity to shadow the Creative Ecommerce Manager at Monsoon/Accessorize head office in London. Ecommerce, a very fast paced and ever growing area of the industry made for a very exciting working environment. The role, aside from shadowing, included constantly monitoring social network activity and updating pages with the latest campaigns, the organisation and distribution of samples for external media and monitoring email newsletters as well as any other ad hoc tasks. In the short time I spent in this role I also managed to write a blog post for the official Accessorize blog.

Volunteer (Ecommerce department)

Marks and Spencer

As part of my degree i undertook a one year industrial placement at M&S. The role was within the Per Una and Limited Collection womenswear sub-brands department.
Responsibilities included but were not limited to;

Maximisation of sales through the allocation of product 
Analysis (examples include: retail sales, regional sales, sizing)
Retail communication and support
Store visits
Flagship store additional support

Trading Assistant (Business Placement)

London Fashion Week - Fashion Scout

I volunteered at the AW13 LFW for Fashion Scout, whereby the best up and coming designers can show off their talent. Tasks ranged from setting up the catwalk theaters to seating VIP guests front of house and everything in between. Professionalism was key at all times, as was flexibility. Teamwork and Interaction were also essential in order for each show to run efficiently. The ability to show initiative was more than welcomed. It was an incredible insight into the luxury fashion market and fantastic to be part of and see the work that goes into creating such an event.

Volunteer

Passionate about delivering compelling, omnichannel customer experiences which deliver improved conversion and customer satisfaction.

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