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I am a highly driven leader with demonstrable successes delivering outstanding results through operational excellence, client relationship cultivation, account management, and service delivery. Throughout my career, I have thrived in the hospitality industry and served global brands and wide-ranging subsections of the industry, partnering operational management expertise with sales strategy and service delivery insights to generate high-level outcomes. I am particularly adept at building sustainable relationships at all levels and disciplines (finance, sales, marketing and operations) based on mutual trust, teamwork, and respect. Strategising to enhance operational processes and propel revenue growth is where I excel. Specialties: Operations management, quality improvement, process improvement, sales strategy, client satisfaction & retention, relationship/account management, account development, quality & cost improvements, customer service, operations consolidation, operational excellence
Check out Lucy Flinter's verified LinkedIn stats (last 30 days)
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