Retired

Shenandoah Mills

Product Development, QA

Cracker Barrel

⋆ Developed new products for seasonal promotions and core menu items. 
⋆ Identified required training for new products and core menu items.
⋆ Created step by step recipes using photography and text. 
⋆ Outlined, planned and facilitated training videos for new products as well as current products. 
⋆ Conducted testing for new products at the restaurant level to verify operational success.
⋆ Partnered with vendors to match current products with speed scratch products. 
⋆ Consulted with managers and employees to maintain quality of all products.
⋆ Mentored product development, purchasing, quality assurance, training, new unit openings team members in areas of subject matter expertise: recipes and operational procedures. 
⋆ Partnered with Marketing to develop new products for seasonal menus. 
⋆ Supported marketing with food photography for marketing materials. 
⋆ Supported all restaurants with recipes, procedures and equipment questions. Provided troubleshooting and answers to restaurants with questions about recipes, procedures and equipment. 
⋆ Consulted with equipment vendors to improve all equipment used in food production. Oversaw procedures, recipe, and equipment testing in all stores.

Project Manager Product Development

⋆ Researched and tested Quick-Chill Equipment for new concept.
⋆ Converted existing Cracker Barrel food items into home meal replacement products involving production, portioning, packaging, labeling and display.
⋆ Developed all training materials for new concept and led all training sessions prior to opening first store. 
⋆ Directed set up of kitchen and set up of storage areas of new concept.

New Concept Manager

Effective communicator with operational, training, video training and presentation skills.  

Proven ability to lead projects from start to finish through planning, problem-solving, and follow through skills.

Dedicated to continuous process improvement and product quality and excellence.

Earned reputation for successful delivery of successful food products and training materials.

Specialties: Operations
Equipment Testing and Verification
Process Improvements
Training
Delivery Systems
Recipe Development

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