Wave HQ

Oversee the people operations, business partner, talent acquisition, and people experience teams that support approximately 320 Wavers as we transform our business and our culture

Senior Director, People & Culture

SuccessionHR

SuccessionHR is the first HR software focused on Succession Planning. We help HR Executives identify and develop their future leaders with our insightful and impactful software. Created by HR Leaders, for HR Leaders.

HR Advisor

PAVE

- Strategic business partner to executives and investor in a growing B2B SaaS startup
- Oversaw Global HR activities in Canada, US, and Vietnam, with oversight of an HR, IT, and Operations team in Vietnam
- Developed human capital strategy and structure aligned with the company's short and long-term goals
- Led the recruitment strategy globally to build our employer brand and ensure the company is developing and maintaining a sustainable talent pipeline
- Led the continuous review of all HR programs to ensure alignment with business direction and our evolving global culture

HR Director

Hyundai Auto Canada Corp.

- Act as an advisor to management and executives by providing advice, guidance and coaching on sensitive, confidential and complex HR issues while managing business risk
- Responsible for building the HR objectives and the employee relations of all team members across Canada, ensuring people leaders are trained and empowered to handle matters and assisting in quick and effective resolutions
- Responsible for all training and development activities, delivering all in-house training and managing external training resources to support the career development planning program 
- Oversee HR team members with duties including full cycle recruitment, training & development, performance management, onboarding, employee event planning, data & analytics, and reporting
- Conduct and analyze KPI data, including turnover, providing feedback and recommendations to executives 
- Support leaders in achieving high performing teams by coaching leaders and managers on performance management and supporting leaders in achieving a strong coaching culture
- Maintain an awareness of emerging trends and best practices in HR and liaise with HR peers, both within and outside the Company

Achievements
- Drive culture change by building credibility, trust and strong relationships, resulting in record high engagement scores
- Spearheaded and launched an Employee Resource Group program
- Certified and recognized as one of the top 50 Best Workplaces™ in Canada in 2018, 2019, 2020 and 2021 through Great Place to Work Canada 
- Named as one of the Best Workplaces™ in Canada for Women in 2019 and 2021
- Identified in 2019 as an Allstar for HR in the Automotive Industry by Automotive News Canada
- Created a talent mapping model with an evaluation process used for succession planning and identifying high potential team members
- Implemented an online performance management system through SuccessFactors

Senior HR Manager

HR Manager

Points

- Reporting to the CPO, mentored team members and coordinated all HR activities of the department
- Responsible for employee relations for all employees within Canada, the US and the UK
- Daily coaching and mentoring to all staff levels, including executives, as it relates to organizational growth and change, performance management, personal and career development, policy interpretation and generally being a trusted resource for all HR related matters
- Oversight of all recruitment activities of recruiter, completing full cycle recruitment activities when required
- Onboarded employees following the acquisition of a San Francisco Company, PointsHound
- Facilitated the annual employee satisfaction survey, analyzing the results and hosting feedback sessions with all employees, combining these to create engagement action plans with leaders from each area of the business
- Worked closely with Accounting and Business Planning, with responsibility for all financial reporting, budgets, headcount and all HR KPI reporting 
- All Benefit Administration duties including fostering relationship with Canadian and US brokers, benefit renewals, going to market for current and new plans and adding enhanced LTD coverage for leaders
- Actively worked to improve the office environment including introducing weekly fruit delivery, peer "high five" recognition program, healthy subsidized lunches, wellness initiatives, increased charity activity, commuter benefits, increased mat leave top up and improved medical benefits
- Won the 2015 Top 10 Most Admired Cultures Award and recognized for the first time as one of The Best Workplaces™ in Canada in 2015

Senior HR Generalist

Ubisoft

- Supported the maintenance of the employer-employee relationship for the Art and Animation Job Families
- Continued the onboarding process after first day orientation with new hires and newly relocated employees to ensure a strong and continued exceptional employment experience
- Coached, challenged and supported all levels of staff on employee relations, performance management, recruitment, policy interpretation and all other HR related items
- Mentored other HR department staff
- Assisted in the development of the training program for the studio as it relates to Artists, Animators and managers
- Responsible for performance review completion, implementing improvement or career development plans
- Created and delivered Effective Feedback training for managers
- Prepared salary merit increases for approval from Headquarters in France
- Created the format and built a tool for total compensation statements in order to present the Studio’s full employment proposition in a clear and concise way to all employees

Mazda Canada Inc

- Effectively managed all employee relations across Canada and provided visible support and guidance to employees at all levels, contributing to an improved employment experience 
- Developed the annual HR business plans and forecasted and established the annual HR budget
- Conducted investigations and managed solutions related to specific issues initiated from the Ethics Hotline
- Annual Employee Satisfaction survey indicated an increase in employee satisfaction of 5% from 2010 to 2012
- Launched Executive and Management Personnel Development Committees which met monthly to discuss all personnel related topics including policies, recruitment and succession planning
- Responsible for full cycle recruitment from creating job descriptions to candidate selection, offer of employment negotiations and new hire orientations
- Completed compensation structure review, resulting in the creation and implementation of a new pay structure
- Managed Performance review process, implementing performance development where required and preparing all documents for annual salary increases as per the approved budget
- Designed, developed and launched an online performance review program, delivering training across Canada and responsible for ongoing management of the system
- Member of the Joint Occupational Health and Safety Committee using knowledge and experience to improve processes, policies and ensured MCI was compliant with legislation across Canada
- Ongoing benefit responsibilities included managing all STD & LTD cases, managing the annual renewal process, answering all benefit inquiries and signing up employees for our various benefit programs

Senior Human Resources Specialist

Kia Canada Inc.

- Established budgets, developed HR business plans and monitored HR related expenditures
- Created and improved Company policies including an overtime policy, health and safety policy, workplace violence and harassment policy/program (Bill 168), Company vehicle programs and implementing an employee reward & recognition program
- Worked with department heads to plan future growth and headcount needs within each area and worked with Executive team to obtain final headcount approval from headquarters in Korea
- Integral part of the HR team in implementing a web-based, self-service HRIS and payroll system 
- Responsible for full cycle recruitment activities for all levels
- Created education sessions for Management and Employees regarding the performance review process
- Developed a Progressive Discipline and Performance Improvement Program to empower managers
- Active member of the Health and Safety Committee ensuring compliance with legislation across Canada
- Responsible for managing Short Term & Long Term Disability cases and Human Rights claims
- Trained as back-up payroll administrator on HRware and benefits administrator
- Implemented an on-site Fitness Facility and leader of the Events Planning Committee

Human Resources Coordinator

ING Real Estate Finance

- Assisted in the acquisition transition of the Company from Summit Reit to ING Real Estate Canada
- Trained as back-up payroll and benefits administrator on Ceridian Insync Blue
- Worked with SVP of Asset Management to forecast future company growth and with Director of HR to forecast all yearly Human Resources budgets 
- Certified Worker Member of the Health and Safety Committee and performed monthly inspections
- Updated and improved health and safety program by creating a National Health and Safety manual with all new policies for locations in provinces that include Alberta, Manitoba, Ontario, Quebec and Nova Scotia
- Submitted Real Estate Salary Survey information to AON that included total cash compensation
- Was presented with a Star Performer Award in March 2007 and in April 2008

I have a passion for fostering strong relationships and contributing to a workplace that enhances team members' overall quality of life while contributing to positive business results.  Treating team members at all levels with respect and with the highest of integrity is of the utmost importance to me and I do so by leading with empathy and compassion, giving direct feedback, and leading by example. I have demonstrated success in building award-winning workplaces which was achieved by leveraging my strong ability to build trust at all levels, advancing an inclusive culture, having courage to be radically candid, creating an environment of continuous growth and development, soliciting honest feedback from all team members, and bringing creative ideas.

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