Comerica Bank

VP-National Community Development Program Manager 

Fifth Third Bank

•	Leveraged leadership and performance management expertise to provide effective guidance to a team of employees, ensuring maximum operational and sales success of the organization.
•	Utilized strategic management methodologies to empower and inspire associates in excelling and properly acclimating to organizational standards. 
•	Supported talent optimization and employee development, identifying and strategically executing innovative solutions to drive team performance. 
•	Served as peer coach and mentor to associates, facilitating training sessions while utilizing talent optimization and skill development to boost performance of new hires.
•	Sourced and pursued prospective talent, conducting behavioral interviews and screening processes to identify opportunities for identifying new hires and drive organizational success. 
•	Partnered with schools and nonprofit organizations to deliver financial assistance and guidance, including conducting EmpowerU seminars to provide financial consulting across the community.

Vice President | Financial Center Manager

•	Directed internal operations across the team, including employee coaching, development, operations, recruiting, and procedural adjustments, upholding operational synergies. 
•	Generated and distributed training materials and program execution, utilizing learning solutions and strategies to promote team member understanding and success. 
•	Deployed performance management practices to bolster engagement and cultivate high-performance.
•	Exceeded internal KPI of employee engagement, surpassing management expectations to establish positioning as an asset to the organization. 
•	Oversaw all facets of business management across fast-paced financial environment, developing and coordinating financial reports with complete accountability for profit and loss (P&L).
•	Developed and implemented creative learning initiatives and programs to engage and equip team members with training; promoted an internal focus on diversity and inclusion (D&I) to attain employee satisfaction.

First Level Officer | Branch Manager

With a robust background in financial center management, my role as the VP-National Community Development Program Manager at Comerica Bank focuses on fostering economic empowerment and financial wellness within communities. My expertise in strategic leadership has enabled our team to implement innovative solutions, elevating employee engagement and operational success.

At the core of my professional journey is a commitment to leadership development and training. By empowering team members and driving process improvements, we've achieved noteworthy advancements in community development and financial empowerment, solidifying our organizational mission and enhancing the financial well-being of the communities we serve.

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