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As an experienced and accomplished professional with over 10 years of expertise in sales management, customer service, and talent development, I am passionate about driving results and leading teams to success. My journey began at Apple Singapore, where I served as an Area Sales Manager for nearly a decade. I led a team of 25 Apple Experts, coaching and training them to deliver exceptional customer experiences. My leadership in developing a playbook for the Apple Expert Program significantly contributed to their success, and I was honored with the Area Sales Manager of the Year award, which led to exchange programs in Australia and the US. Currently, I reside on the beautiful Boracay Island in the Philippines, where I occasionally take on projects in digital marketing, website creation, hotel management, and revenue consultancy, while also pursuing my passion for content creation. My expertise in social media management and digital marketing drives my success in these ventures. In my current position as a Senior Sales Development Representative at RoomPriceGenie, I spearhead strategic initiatives for the Asia-Pacific region, focusing on revenue management adoption in hospitality. My responsibilities include building robust prospecting strategies, identifying key decision-makers, and conducting impactful product demos. I have consistently exceeded outreach targets, contributing to a significant increase in monthly recurring revenue. At RoomPriceGenie, I am recognized for my strategic approach to booking demos for hotel groups and management companies, ranking in the top 5 most assisted Won Deals in company history. I also hold the top spot for the most calls, activities, and demo bookings and shows. My ability to coach colleagues on improving their calls and overall performance has further solidified my leadership skills. Previously, at Cloudbeds, I demonstrated success in driving results and maximizing performance, achieving top SDR globally within the company and consistently being among the top 5 performers. My proven track record of exceeding expectations, achieving double my KPI targets, and implementing effective sales strategies showcases my strong ability to identify and qualify leads through cold-calling, email campaigns, and social selling. With my extensive experience in sales development, leadership, and customer service, I am committed to driving results and contributing to the growth of the organization. I look forward to leveraging my skills and experience in new opportunities, fostering innovation, and making a meaningful impact.
Check out Mark Joefer Suson's verified LinkedIn stats (last 30 days)
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