Hack.Diversity

Helping to transform the economy by breaking down barriers for Black and Latinx professionals in tech.

Partnership Manager

ChowNow

Managed over 30+ market partnerships with US Foods + ChowNow driving close to $10M in restaurant online ordering ARR. Responsible for developing, leading + executing GTM strategies in each market, managing relationships + being trusted advisor for executive partners, problem solving challenges cross-functionally + optimizing sales strategies. Career highlights include: implementing business reviews in each market, developing KPIs for tracking success for all stakeholders, creating content/communications to share partnership success + creating engaging presentations to articulate value propositions.

Senior Partnership Manager

Responsible for growing opportunities and building relationships in 30+ divisions as part of a national partnership between ChowNow + US Foods. Responsible for driving close to 5,000 sale opportunities as a result of creating individual market strategies. Created best in class content for partners including case studies, success stories + developed tracking metrics to showcase value. Lead + presented engaging content to partners across the country.

Created this role to partner with US Foods in 9 divisions to bring ChowNow placements to their restaurant clients resulting in close to $1M in online ordering subscription revenue. Worked closely with the Sales Team to partner in market + share value of ChowNow to US Foods. Implemented monthly partner updates and built + maintained relationships with key executive stakeholders

Partnership Experience Manager

Snag

Managed a sales team of client executives responsible for enterprise customers and their franchisees in 18,000 locations nationwide. Consistently met or exceeded revenue targets. Continued to improve business processes and operations that maximized vendor, corporate, and franchisee partnership. Worked closely with Product, Support, Implementation and New Sales to ensure customer satisfaction and retention across brand. Specialized in working closely with product leadership to provide customer feedback for consideration into product development.

Manager, Enterprise Customer Success

Led a team of client executives supporting the largest enterprise accounts at Snagajob focused on developing and executing customized customer success programs for corporate entities and their franchisees. Served as account manager for corporate entities. Restructured individual sales team members into single customer success team for scalability of sales, contracting and support for customers. Standardized metrics and adoption reporting across brands.

Team Lead, Enterprise Client Executives

Responsible for a Book of Business for enterprise customers in the hourly wage market space. Consistently met or exceeded sales and retention targets. Specialized in providing above and beyond customer service and adoption tips and tricks.

Enterprise Account Executive

PeopleMatter

Responsible for a Book of Business of small, medium and enterprise customers for a hiring and onboarding software organization in the hourly wage market space. Specialized in advising customers on industry trends, user adoption and other best practices. Launched “Tips for Success” adoption email campaign targeted at under utilized product features. Worked closely with Product to create “Feedback Matters”, a Customer Product feedback program.

Customer Success Manager

SCRA: South Carolina Research Authority

Responsible for program, project and financial oversight of projects for a Department of Defense and industry consortium manager. Responsibilities included reviewing contracts, statement of works, budgets, reporting, invoice tracking and project close-outs. Presented consortium and project updates at meetings and conference nationally. Lead collaboration with IT and Marketing to develop included new websites, branding, intranets, and booth materials for assigned consortium customers.

Project Manager

Provided administrative support for the multiple government and industry consortiums. Served as the primary point of contact for industry consortium members. Created and set up systems to distribute solicitation notices, program updates and project summaries. Developed new websites with enhanced features to attract industry consortium members and handled all media requests and press releases. Supported on and off-site meetings nationwide. Created and managed database for over 100 projects to streamline tracking. Oversaw project execution including tracking technical progress, costs, and schedule for each project.

Sr. Program Administrator

Provided program support and customer service for the National Shipbuilding Research Program (NSRP).  Coordinated plans and executed processes in support of multiple projects to accomplish program goals within cost and schedule guidelines. Oversaw projects to include tracking technical progress, costs, and schedule for each project. Traveled across the country to present updates on program information to industry and government representatives. Developed document sharing sites including execution and training. Supported all other program functions.

Program Administrator

Provided direct assistance to the program management team to achieve their program goals and objectives including technology transfer, communications, and administrative support. Increased meeting attendance by 10% from previous year through development and updates of new program communication annexes. Negotiated and coordinated hotel contracts for per diem rate sleeping rooms, necessary meeting space, catering, and AV for over 30 meetings annually with a $330,000 budget.

Sr. Program Assistant

Began as temp worker at a placement agency upon moving to South Carolina and SCRA bought out agreement and hired me as a Management Assistant. Created presentations, executive memos, tracking spreadsheets, provided onsite meeting support, data input and other duties as assigned. Quickly showed ability to improve exisiting business operations and was easily able to go above and beyond on assigned tasks.

Management Assistant

Dynamic + engaging individual contributor with proven track record in B2B partnership management for the technology sector and non-profits, across multiple industries, and with marquee brands like Wayfair, US Foods, McDonalds, YUM! Brands, Boeing, the US Navy, etc. Years of providing proactive customer experiences has helped me to develop GTM strategies + partnership programs that drive results for all stakeholders. 

I am also fortunate to be a wife, a mother of two amazing boys, and am an advocate for work-life management.

Taplio

Madeleine Davis's Linkedin Analytics

Madeleine Davis

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Madeleine Davis's Linkedin Analytics

Madeleine Davis

Want to drive more opportunities from LinkedIn?

Madeleine Davis's Linkedin Analytics