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As a Customer Success Analyst at FieldAssist, I empower field force teams with the best tools and insights to drive efficiency and performance. With a BA in Investment Management from the University of Mumbai, I have over three years of experience in the customer success field, working in different industries and domains, such as education, art, and technology. I use my skills in customer relationship management (CRM), problem solving, communication, and journey mapping to deliver exceptional service and value to our clients. I support the implementation and adoption of the FieldAssist platform, which enables field force teams to optimize their field force operations and achieve their business goals. I have also earned certifications in client management and customer experience from LinkedIn, which enhance my professional development and credibility. I am passionate about customer success and always eager to learn new skills and explore new opportunities.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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