Madia Sargent, MSC, GTP's Linkedin Analytics

Entrepreneurial leader with a broad business skill set, intellectual curiosity and solutions-orientation. Trusted colleague with a proven track record delivering margin improvement through the design, strategic sourcing, supplier management and governance, project management, transformation and deployment of global business services and related technologies. Collaborative leader with a passion for building and leading global, remotely-located high performing cross-functional teams tasked with managing complex global cross-cultural change initiatives, business services transformation projects, governing global multi-year strategic supplier partnerships while optimizing and scaling global operational processes and improving the utilization of related SaaS technologies to consistently exceed financial performance targets. Continuously pursue opportunities to introduce technical solutions that drive automation and innovation. Deep functional knowledge in deploying and driving utilization of SaaS technology, customer service transformation, vendor/supplier relationship and contract management, customer service experience design and process efficiency & implementation, quality management, training, technology support, integrated data reporting solutions and data based decisioning using proven KPI's and metrics that deliver results. Passionate connector. English / Spanish fluency. Enthusiast of foreign cultures, literature, foreign films, music, the performing arts, global travel experiences, the culinary arts and educational reform. A Top 25 Most Influential Executive to the Business Travel Industry and Innovative Buyer of the Year, Business Travel News.