Ping Identity

•Executed on Ping’s GTM strategy through management of co-sell engagement between AWS partner and Ping’s global sales teams to increase AWS cloud consumption
•Enabled sales teams to leverage AWS partnership in increasing deal size and speed as well as simplifying procurement for customers
•Increased AWS co-sell motions 245%, joint deal wins 162%, marketplace TCV 366% to $30.2 million, and sourced pipeline opps 439% to $3.7 million
•Analyzed engagement and deal trends to drive data-informed future program decisions 
•Mapped entire future automation flow to increase efficiency and expand scope of program to standardize targeted AWS co-sell engagement as part of sales toolkit
•Researched sales lead cycle from partner marketing events to increase lead conversion rate 
•Served as Ping Young Professionals Events Chair as of March ‘23 to attract and retain diverse talent, facilitate cross-company relationships, and support career development

Partner Alliance Manager

Avalara

•Recognized partner challenges and mitigate by providing awareness, training, and tools 
•Performed as partners’ internal advocate as the liaison with sales, design, development, product, and compliance
•Established trusted advisor relationship with key partners through white-glove service  
•Collaborated cross-departmentally in developing and documenting internal processes for new products 
•Technically conversant in existing and new product offerings transferring knowledge to partners and enabling customer growth

Partner Account Manager

•Grew a portfolio of 500+ accounts for mid-market and enterprise customers across the entire customer life cycle 183% 
•Fostered relationships with key enterprise customers for account retention and growth maintaining a 4% churn rate and returning a +67 NPS score
•Led cross-departmental project restructuring division to better service customers and increase internal efficiency
•Trained new team members across implementation, compliance, and support

Senior Commercial Account Specialist

•Identified customer need and developed new Commercial Account Specialist role
•Assisted sales team in scoping and implementation of new commercial accounts 
•Handled complex customized projects for key accounts 
•Served as Denver office lead for Women of Avalara from 3/19-8/21 where restructured ERGs for increased engagement between in-office and remote employees

Commercial Account Specialist

• Prepared lodging and hospitality returns for multi-million dollar hotel chains and property management firms in all 50 states and territories 
• Assisted in customer service requests for all customers
•Managed the delinquency resolution team for all jurisdictions and customers
•Analyzed each month's patterns and optimized process  to reduce overall delinquencies

Compliance Analyst

Whitebridge Pet Brands

• Coordinated domestic and transnational shipments of supplies up to 4 months in advance

Temporary Replenishment Scheduler 

Manna Pro Products, LLC

•Interpreted forecasting data to efficiently replenish inventory across state lines  
•Developed positive relationships with suppliers for streamlined services 
•Independently created tracking of pallet/cost ratio to optimize forecast for cost effectiveness

Supply Planner

PLS Logistics Services

• Handled book of business for account manager in daily organizing and tracking of shipments 
• Maintained account manager's relationship with all clientele

Account Executive

Export Abroad

• Created content based on customer inquiries regarding changes in international trade policy

Intern

University of Minnesota Foundation

• Nurtured the relationship between the university and alumni 
• Negotiated for donations across various colleges, departments, and organizations within the university
• Voted Student Fundraiser of the Semester for the fall 2014 semester by student supervisors and professional managers
• Top fundraiser for the 2014-2015 fiscal year with over $25,000 raised

Student Development Representative

ISV Partner Manager with 6+ years experience in B2B SaaS dedicated to driving sales by leveraging relationships with key partners. Looking to continue growing my career in cloud and strategic partnerships as part of a Channel & Alliances team at a company where I can make an immediate impact on the sales cycle and the size and speed of deals.

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