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. IT Vendor Management . Datacenter Management . Hyper Converged Infrastructure . Cloud Infrastructure Management . Microsoft Azure Architecture . Microsoft Azure cost optimization and Management . Microsoft Enterprise Agreement experience . Microsoft O365 License Management . IT Audit experience . Experienced on IAAS, PAAS, SAAS, BAAS . Azure DevOps Licensing . Cybersecurity and Information Security • Incident/Problem/Change Management Experience. • People Management • IT Project Management • Delivery Excellence. • Exposure on Ticketing systems like Siebel, Manage Now, Service Now, Sapphire • Extensively following ITIL process for Problem, Incident and Change Management. • Team Lead/QA Activities. • Delivery Improvement process. • Working mainly on Delivery continual improvement. • Team Skill mapping and Gap Analysis. • Team Utilization and optimization used standard performance metric's. • Installation, configuration and troubleshooting of Cisco Routers. • Lan/ Wan Monitoring using Inter-mapper Monitoring tool. • Working on Cloud Computing. • Using Lotus Notes 8.5.1. Using Lotus notes since Notes 6.0 till 8.5.1 • Installation & Configuration of Cisco Switches. • Extensive knowledge of Networking • Knowledge of BIGIP. Completed Web based training of LTM( Local traffic Manager) • Expertise in configuring Network Security with CheckPoint. • Expertise in configuring Juniper VPN box. • Expertise in monitoring tools like SolarWinds, Intermapper and Observer etc. • Network Solutioning as per Infrastructure Standards. • Organize event within team. Get together and Fun events for Team Building Program. • Planning, Implementation, Monitoring, Troubleshooting & Maintenance
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