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In world-class business settings, where multinational teams rely on transformative IT leadership to maintain business continuity and drive growth, Mahfuzur Rahman is a linchpin. His expertise in application and data availability, security, and GRC (governance, risk management, compliance) has delivered measurable impact for companies like PepsiCo, IBM, and Dell. LEADERSHIP SNAPSHOT: ▪ Impact on P&Ls ranging from $2M to +$47B; teams from 4 to 28; annual budgets from $500K to $3M; <500 to 139,000 end users; maximum availability for up to 4,000 applications and modules; up to 5 data centers; impact on B2B and D2C businesses worldwide. ▪ Drives strategic direction and execution to protect and optimize critical enterprise IT assets, achieve operational and service excellence, drive transformation, and maintain business continuity. ▪ Leverages partnerships and relationships of trust, emerging technology, and a Fortune 500 process pedigree to mitigate risk, resolve complex business problems, and deliver on C-level strategies. ▪ Thought leader invited to speak at industry and company events. ▪ Sought out to take on initiatives that strengthen the product mindset and create customer value. ▪ Multicultural voice for diverse, equitable, and inclusive workplaces. ▪ Inspiring mentor who leads with agility, humility, cross-functional coordination and collaboration, positive influence, and a sense of humor. Recruits, invests in, empowers, and retains standout IT leaders. VALUE CREATION: ▪ GROWTH: Member of the global IT leadership team that created a robust, reliable, and secure technology ecosystem to support the 20% organic and M&A growth of Fortune 100 company’s North American business to +$47B over 5 years. ▪ BUSINESS CONTINUITY: Averted production halts and revenue loss by leading quarterly testing of data center failovers and automating +4,300 test cases to maintain +99.9% availability. Focusing on GRC, automated access management to move company from regular audit findings to 100% compliance. Member of Fortune 100 company’s Risk Forum. ▪ CONTINUOUS IMPROVEMENT: Transformed business-critical IT organization and led value stream mapping, reducing change failure rate from +12% to <1.35% as annual application / system changes grew from 65,000 to +200,000. Saved millions by automating workflows. ▪ AWARD-WINNING TRANSFORMATION & CHANGE: Guided teams and vendors through SAP OS / DB migration (CIO Award), post-merger integration (CIO Award), implementation of ITSM tools and processes, operation launches, leadership changes, Covid-19, and cloud migration.
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