Binghatti

Senior Customer Relationship Management

Customer Relationship Management Executive

Oil and gas sector

Confidential

Professional Freelancer

Wadi.com

UGO For Advertising

•	Developing strategic online and offline marketing plans for companies, agencies, Corporates and startup business. 
•	 Coordinating with the company departments to execute the market plan.
•	Forecasting the impact of various Marketing strategies and how to implement these Strategies in different Marketing channels to achieve the organization goals.
•	Monitoring competitors’ activities and study the market needs. 
•	Updating competitor’s database by inputting data from sales to summarize information, Graphs, presentations and reports.
•	Support sales presentations by assembling quotations, proposals, slideshows, Demonstrations and product capability booklets through compiling accounts and Competitor’s analysis.
•	Share marketing campaign statics and progress with our corporate client.
Major Achievements:
•	 The Live Alexandria Project under the Authority of the previous Alexandria Governor Dr. Hany Elmessiry where I was managing online and offline campaigns.

Social Media Specialist

Samsung ُEgypt

•	Selling all SAMSUNG products (Home appliances, TV & AV, Smart phones And Tablets).
•	Train & Motivate the sales team, ensures that they understand the products Features, follow the sales process and achieve the monthly target. 
•	Follow up with the customers and confirm their satisfaction.
•	Allocating tasks to the sales team members.
•	Reporting to management the costumers feedback, needs & queries.
•	Organizing holidays and training for the sales team members.
•	Carry out other sales and operational activities as requested by the Management. 
•	Train the costumers and ensure the understandings of the products. 
•	Organize incoming queries and take necessary actions.
•	Monitoring after sale service. 
•	Carrying out performance reviews.
•	Handling VIPs costumers.
•	Intervening in the recruiting process.
Major Achievements:
•	  Promoted after 6 months of being hired.
•	  Alexandria best-achieving branch under my leadership - 23 yrs old -.

Sales Team-Leader

RE/Max Egypt

•	Increased agency revenue by 25% in 2014
•	Demonstrated exceptional prospecting skills by generating extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers
•	Recognized as the top agent in the company two quarters in a row

Property Advisor

Concrete for ready made garments

•	understanding customer needs and requirements
•	Ensure the stock availability before pitching.
•	Close sales and achieve quarterly quotas
•	Helping customers to meet their needs.
•	Answering queries from customers.
•	Reporting discrepancies and problems to the supervisor.

Sales Representative

accassia club

•	Cold calls.
•	Influence new customers to subscribe at the club by 
        Following a prepared script.
•	Setting physical meetings with the new customers.
•	Documenting sales activities

Tele sales 

Creative, smart, flexible and hard worker just like the Business itself!

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Mahmoud Al-Bardan 🇦🇪's Linkedin Analytics

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Mahmoud Al-Bardan 🇦🇪's Linkedin Analytics