ILF Consulting Engineers in United Arab Emirates

Leading a team of 15 professionals in Human Resources, Administration and IT, supporting 350+ employees all over UAE. 
Believing in ILF's vision "Improving quality of life around the globe" by practicing our core values "Respect, Honesty, Reliability, and Fairness".
Excellent clients' experience starts from excellent employees' experience.

Head of Human Resources and Administration 

Gainsborough Group

- Setup of Human Resources Department and function across 8 Brands (Retail, Food & Beverage, Service)
- Full Responsibility of Human Capital agenda.
- HR Digital Transformation, Choosing and implementing HRMS for the entire organization.

Group Head Human Resources

Magenta Group

Leading three-person HR team providing strategic & operational support to 400+ employees. 
• Drafted Group’s people idea, HR vision and plan aligned with business goals.  
• Established HR shared service centre for 3 companies.
• Drafted group’s talent acquisition strategy. 
• Led HR digital transformation through implementation of HR module in SAP (Payroll, End of Service Benefits, Leaves).
• Led Writing, developing and implementation of new, existing HR policies, procedures, and processes such as Compensation and Benefits, Performance Management, HR dashboard, and manpower planning.
• Designed new authority matrix involving direct and matrix reporting lines.
• Reviewed group’s compliance with UAE labour law, highlighting risk points to reach full compliance. 
• Established communication of new policies and procedures on horizontal and vertical levels. 
• Designed and implemented Key Performance Indicators (KPIs) for 60+ positions.
• Drafted and implemented employee engagement, rewards, and recognition schemes.

Senior Human Resources Manager

Starwood Industries L.L.C

Leading five-person HR team providing strategic & operational support to 600+ employees. 
• Led HR function change from admin, day to day operations to business partner role.
• Led HR audit and compliance project to comply with mother company standards.
• Developed HR processes of Payroll, Reporting, dashboard, employee relations, and Performance Management. 
• Redesigned Talent Acquisition process from depending on 3rd parties to inhouse by utilizing referrals and social media. This enabled the organization to have a consistent pipeline of candidates especially for key roles.

Human Resources Manager

IKEA

Leading three-person HR team providing strategic & operational support to 400+ employees. 
• Planned and maintained annual talent acquisition needs on different levels (Emiratization, diversity, inclusion)
• Led/participated in 3 Emirati recruitment events with success rate of 50%.
• Responsible for store’s people budgeting and its contribution in P&L. 
• Led audit of 3rd party services contractors to ensure compliance with IKEA standards.
• Led stock fraud investigation (value of 2+million AED) with support from audit and risk departments.
• Facilitated coaching 80+ sessions of training on employee relations and performance management for all store leaders.
• Supervise full training and development framework from Training needs analysis (TNA) to implementation and feedback.
• HR Thursday, HR team on store floor, to support store operations, listen to and fulfill co-workers’ requests.
• HR Express, commitment of max 24 Hrs to respond to requests, max 72 Hrs to resolve/escalate.
• Performance Management revamp, simpler and more transparent on both sides of co-workers and managers.
• New recognition scheme with better quality in communication, fairness, and rewards.

Human Resources Business Partner - IKEA DFC

Part of HR team in Regional Office providing HR strategic support to 1,700+ employees in Kuwait, Jordan, and Morocco.
• Part of IKEA Job Portal Global Reference Group of 17 international HR SMEs serving 250K+ co-workers & external candidates. 
• Part of support team recruiting for and opening IKEA Morocco. (283 co-workers/4000 candidates/4 days) 
• Wrote and implemented the first Recruitment Strategy for the entire organization.
• Achieved gender balance of 45% / 55%, 39 nationalities, Accumulative TO of 3% for total 5 years.  
• Led full recruitment process for Service office. 84 co-workers (Top management and specialists) from 26 countries.
• Led the project to choose, negotiate, implement, supervise, and train Smart Recruiter ATS system.
• Designed and implemented internal recruitment policy to secure succession planning.
• Full HR function setup of Clas Ohlson, Swedish brand franchised by the Group in Dubai.
• Designed and Implemented full Compensation and benefits for regional Office (100+ employees).
• Part of internal committee supporting external audit on HR function in 3 countries.
• Created Regional Structure to support store operations in 3 countries (direct and matrix reporting).
• Led HR projects in 3 countries such as: 75 years IKEA, Breath Taking Food, Better health insurance, Do Your Job training.

Regional Recruitment and HR - Regional Office (Kuwait, Jordan, Morocco)

Al Wazzan Holdings Group

Part of Human Resources team providing HR operational support to 1000+ employees in diverse sectors (Education, 
Retail, Construction, Journalism, Health Care)
Key Contributions:
• Lead staff restructuring project in group owned newspaper in Cairo and Kuwait, 2009-2010.
• Managed corporate group relocation projects (+600 staff), including complete office layouts, IT, and 
communication infrastructure, 2010-2011.
• Supervised sorting, recording, repairing group’s old furniture to give to group employees and sell the rest as 
part of cost cut policies (book value around 50000 KD), 2012.
• Oversaw project for group company website activities, 2010-2011.
• Produced multiple editorial sections within-group owned newspaper, 2009-2011.

Human Resources and Admin Officer

Shorouk for Modern Printing & Packaging

Part of Human Resources team providing HR operational support to 400+ employees (white and blue collars) 
• Support and advise the employees to understand and implement policies and procedures.
• Assist HR team in implementing any HR projects / Initiatives.
• Facilitate the flow of information horizontally and vertically.
• Regularly update employee records in system and personal files.

Human Resources Specialist

Senior Human Resources & Talent Acquisition Leader within MENA Region with a successful record of participating in/leading Unit, Country, Regional, and Global Human Capital projects. 

Retail, Construction, FMCG and Food production. Processing.   

 - People and Customer Obsessed,
 - Strategically, managed headcounts from 400-1700 in single and multi-units/countries.
 - Diversity and inclusion advocate 
 - Love to handle/formulate strategies by rolling up my sleeves and be in operations/store floor.
 - 2 ways, multilayers/channels of communications are something I have fun doing, as I believe, listening to the people is the easy 50% of the solution of any problem.

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