Zewail City of Science and Technology

1.	Responsible for the undergraduate and post graduate admission.
2.	Provide clarifications to student’s queries in a professional manner.
3.	Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails.
4.	Advice students about the programs offered, admission procedure, eligibility and costs involved.
5.	Provide assistance with recruitment activities , events .
6.	Review all the students’ applications and refer the students to financial  aid services .
7.	Inform students about the majorsoffered and the tuition fees.
8.	Participate in all recruitment events, school fairs,exhibitions.
9.	Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management whenever required.
10.	Calculate different types of certificates (Thanweya amma, Azhar , IGSCE ,& American diploma ) 
11.	Maintain student data on power campus.

Admission  Specialist ( Admission , Marketing & Communication )

Newgiza University - NGU

1.	Oversees all operations in the registration process ( course schedule building, classroom booking ,final exam scheduling, grade processing, transcript issuance, and student enrollment verification) 
2.	Oversees all operations in the transfer credit process and prior learning credit process 
3.	 Responsible for the development of the Academic Calendar, updating of the Registrar’s Office web site  
4.	Serves on various University committees 
5.	Assist in  the  withdrawals
6.	Assist school administrators  with the preparation of reports and student data information. 
7.	Prepare and distribute student identification cards , medical insurance cards.
8.     interview and Evaluate the new comers of  students .

Registrar officer

Khwarizm Consulting

Assists the CEO with daily administrative duties and completes a broad variety of administrative tasks that include managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging detailed travel plans, itineraries and agendas and compiling documents for meetings.
2. Communicates with the general staff on the CEO’s behalf and coordinates logistics with high- level meetings both internally and externally. Coordinates meetings and strategic activities with the business development department.
3. Responsible for recruiting process ( job posts, filtering CVs , job analysis , job description )
4. Responsible for the medical insurance process.
5. Responsible for the on boarding and off boarding
6. Preparing contract for employees
7. Organizing Training
8. Make company policy
9. Release invoices and follow up with the clients
10. Acting as first point of contact dealing with correspondence and phone calls
11. Managing and organizing meetings and appointments often to mangers
12. Managing filling system for the employees.
13. Liaising with the head departments staff , suppliers and clients
14. Miscellaneous tasks to support manger which vary according to their sector and to the mangers remit.

Executive HR & Office Manager

Consulting and technical studies

1-Registration the office in the international institutions as (AFESD, KFAED,IDB ...etc.).
2- create profile for CATS experiences and projects.
3- Follow up with cats partners to finalize their expression of interest in every consulting
project .
4-Follow up with other international consultants offices in Africa
5-Searching for new consulting projects in United Nations business development projects.
6-Looking for sub consultant in African countries
Writing letters ,attend meetings and writing memos
7-Maintain the general filing system and file all correspondence

Executive Assistant to General Manager

Paris ESLSCA Business School

Thesis was about the impact of training and development on employees productivity .

Thesis Grade : A

Master in business Adminsteration  MBA

MSC Mediterranean Shipping Co. S.A.

prepare and provide documents to customers in accordance with the terms of shipment standard operating procedures.
Responsible for Customer Service, duties include answering customer queries like export/import container status, transshipment details, vessel sailing schedule, on board status ,booking confirmations etc.& delivering all information on new products .

Telex release message sending.
Manifest Corrector updation
B/L releasing to clients
Export Manifestation Vessel wise and Location wise.
Manifest Checking As per Port /Location/Country requirements.
Maintain the general filing system for the shipments .
Receive, direct and relay telephone messages and fax messages

senior Export Custmer service

consult

•	Prepares and distributes minutes and action item summaries.
•	Composes administrative correspondence and drafts such as memos. Letters, reports, presentations, agendas, meeting materials, minutes.
•	Receive direct and relay telephone messages and fax messages.
•	Type confidential documents on a word processing system
•	Maintain the general filing system and file all correspondence 
•	 Create and modify documents using Microsoft Office.
•	Handle and distribute incoming and outgoing mail
•	Maintain database (directory of contact addresses, telephone, mobile, fax. e-mail addresses) of people who are in continuous contact with the Manager
•	Perform general clerical duties to include but not limited to photocopying, faxing, mailing, and filing.
•	Research, price, and purchase office furniture and supplies
•	  Setup and coordinate meetings.
•	Maintain and distribute staff weekly schedules
•	Support staff in assigned project based work. 
•	Responsible for making phone interviews for the applicants , 
•	Assists with the recruitment and interview process 
•

Office Manger Assistant

With over 10 years of work experience in various administrative and customer service roles, I am passionate about helping students achieve their academic and career goals. I have a master's degree in business administration with a focus on global management, and I have a strong background in admission, registration, and communication, and I enjoy working with diverse and talented teams.

In my most recent role as an admission specialist at Zewail City of Science and Technology, I was responsible for the undergraduate and postgraduate admission process, from providing information and guidance to applicants, to reviewing their applications and referring them to financial aid services. I also participated in all recruitment events, such as school fairs and exhibitions, and maintained a database of prospective students. I used my skills in social networking, administration, and labor and delivery to support the marketing and communication department and to ensure a smooth and positive student experience.

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