SHI International Corp.

Pre-Sales Technical Project Coordinator

Austin Area Ob/Gyn

-Performed troubleshooting and repair when computers were presented with operating system and hardware issues.
-Provided technical assistance to patients on inbound VoIP support calls, by providing them with step-by-step instructions to access and troubleshoot virtual patient portals.
-Conducted updated EMR software training for clinical staff, by addressing concerns and answering computer application questions. 
-Built credibility, established rapport and maintained communication with various Pharmaceutical 
  representatives, to ensure adequate drug knowledge and delivery. 
- Utilized strong organizational skills, to assist nurses and medical assistants with the comparison, sorting and compiling of medical records and data.

Technical Support/ Patient Data Administrator 

Texas Oncology

Performed Tier 1 Technical Support
Utilized MySQL to access and Update patient information. 
Conducted installations, repairs, upgrades, backups and other maintenance tasks. 
Efficiently navigated multiple computerized operating systems to construct complex chemotherapy infusion schedules , ensuring patient understanding of treatment outline.

Patient Account Representative/ Technical Support

St. David's HealthCare

Prepared and processed all admission documents in compliance with department standards and 
hospital policy alongside government regulations.Reported patient medical history to other healthcare professionals, to aid in the development of patient care plan. Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality.Coordinated appointment schedules with all relevant facility departments

Registration Specialist

Lids

Collaborated with corporate management developing local marketing and advertising strategies Prepared and evaluated daily, weekly, and monthly store activity by analyzing sales reports, bulk counts and quarterly-yearly store audits. Motivated staff to exceed sales goals, and reviewed all transactions carried out to ensure proper cash handling skills.Provided quality service to customers and fellow associates asking about the availability of core products sold throughout the store.

Assistant Sales Manager

Highly driven and passionate Technical Sales Account Manager with extensive experience in the IT industry. Proficient in IT networking, cloud computing, data center and device sales, and security management. Adept at procurement and project coordination, with a proven track record of driving sales, managing enterprise clients, and providing top-notch technical support. A strategic thinker with exceptional negotiation skills and the ability to build strong relationships with key stakeholders. Seeking new challenges in a more technical role where I can leverage my expertise and passion for technology to drive business growth and make a positive impact.

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