Malahat Hosseini

Microsoft

Health and life sciences, diagnostic imaging solutions

Senior User Experience Designer

TELUS Health

Currently designing a standalone and integrated content management system to streamline content delivery to TELUS collaborative health platform. 

Principal designer for task module in Unity project (Unifying 5 EMR's in a responsive front end).

McKesson Imaging & Workflow Solutions

- Created a research program to support the whole product roadmap
- Conceptualized new product UI and UX frameworks
- Designing GUI's (wireframing and some visual design)

User Experience Engineer

TELUS

Improved the user experience of Telus.com and Telusmobility.com by conducting research and re-designing the screens, flows and architecture based on the research findings; 

Researched customer behavior using interviews and ethnography alongside their logged web-behavior and analytics resulting in creating persona’s and UX requirements for re-design of Telus.Mobility.com.

Independent User Experience Designer

Central 1 Credit Union

Projects :

Redesigned  the core Funds Transfer Application of the credit Union based on findings of a card-based scenario analysis workshop led by myself.  

Redesigned the Information architecture of the Credit Unions' Core Online Banking application using iterative design and  drawing on usability sessions planned and conducted by myself.
 
Conducted ethnographic research across 30 sites to inform unification of 7 interfaces. Compiled results in consolidated task and work analysis documents.

Indepenedant Consultant- UX design and research

Burntsand

. Planned and led workshops with user to define mental models and priorities
. Defined system model and Information architecture for a sharepoint Intranet

Information Architect

IOTO international inc.

Info vis and product concept design for Mobile Decision Making App_

Sole UX  Designer and Researcher
Refined product vision by creating scenarios and exploring user types and platforms
Researched  and created data visualization models for representing transportation information data  
Evaluated interaction and Data Vis. Models as well as the product vision , through paper and digital prototype

Interface Designer, Info Vis. Researcher

Simon Fraser University

Solar Decathlon Adaptive interfaces_
 
Performed user studies (created questionnaires, interviewed potential users, and analyzed results) to create personas of users and to inform design vision and functional analysis
Defined  functionality and overall user experience of GUIs, comprised of desktop, interactive displays, and mobile GUIs; Part of larger project for energy efficient interactive smart home.
Created conceptual models for desktop GUI and Mobile GUI, later refined into conceptual wireframes for the main page and scheduling page.

User researcher, GUI Designer

Socio Echo Design Research Project –   

Contributed to the development of analytic framework  for analyzing user’s behavior in ambient space
Transcribed user’s speech and analyzed it using content analysis methods
Video coded user’s behavior in video
Represented the results using diagrams

Other:
Lit Review for “Large interactive displays" used for "design collaboration”, “Education and Design”, “Facial Systems and Emotions”, and “Mobile Games”.
Online research for “Interaction Design Education” worldwide, program mission, structure, various different program courses.
Comparative analysis of commercial mobile social software

Research assistant

Utility of Role-playing in Design ideation (Master’s thesis, supervisor: Dr. Ron Wakkary) - 2008  

Evaluated the utility of Role playing as a method for generating scenarios of use by comparing two Role playing methods with a brainstorming method's outcomes

Principal Researcher (Master's thesis)

Interaction design methods, Visualizing Interaction; Information design; Kinesthetic Space; Body Interface;  Introduction to New Media; Drawing as Inquiry; Technical Workshops for New Media and Web Design;

-BCIT-Emily Carr digital media program. 
Instructor for a course in New media which included design process, requirements gathering, usability , and interaction design principles .

Teaching Assistant and Instructor


My main passion is innovation and creativity. I like to be part of the effort for creating products and experiences that elegantly fulfill our work and personal needs while suiting and elevating our life-styles, psychology and culture. 

Currently focused on product experience strategy and high-level design. I enjoy early product  conceptualization, and designing research plans to inform the product concept as well as iterative design.

Specialties: 
Product conceptualization
Design and product Research 
Interface and User experience design
  

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