Malik Awais's Linkedin Analytics

As a Customer Success Manager at IBM, I help clients achieve their sustainability goals by leveraging the power of our software solutions. I work with a cross-functional team of engineers, analysts, and consultants to deliver tailored and scalable outcomes that reduce environmental impact and enhance operational efficiency. With a Master's degree in Mechanical Engineering from UNSW and multiple certifications in energy and water management, green building, and sustainability analytics, I have a strong background and passion for engineering sustainable solutions. I have successfully managed and grown accounts across various sectors and regions, increasing product adoption, customer satisfaction, and retention rates. I also enjoy sharing my industry insights and coaching skills as a visiting instructor and a committee member at professional associations.