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They say success is equal parts hard work and luck. I say success is equal parts hard work and people you meet along the way. The kind of people who add different colors to your view of the world through kindness and unique perspective. The ones who support you in becoming the best version of yourself. I hope to be that person in some way for everyone I meet. I've led Service & Technology rooted Continuous Improvement initiatives for the last 8 years. My highly adaptable, creative and "can do" energy provides me the necessary foundation to propel both the organization and its employees forward in growth and shared vision, especially in the face of challenge. Some of my main focuses include Process Improvement, Training & People Development, C-Level and Systems Project Management, Technology Design & Development, Champion & Change Management Programs, Customer Advocacy & Product Marketing, Green Initiatives and Acquisition & Integration Management across complex and dynamic business environments. I have a proven history of successful performance metrics, improved client experience, increased client and worksite employee retention, cross-functional efficiency and timely on-budget deliverables. I'm well versed in managing a large portfolio of projects, in addition to owning the required design, implementation, documentation and training. Don't let my background fool you, my systematized and creative brain hemispheres light up equally. I thrive in UI/UX design and brand development. I also take great pride in serving as the chief liaison among departments and shepherding the company's communication strategy. I believe communication and contributor recognition are the lifeblood of a team's productivity. I'm most passionate about maintaining a workplace that encourages a positive and continually improving culture - one that is rooted in continuous learning, nets increased profitability and upholds the missions and values of the organization.
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