Managee Sebastian 's Linkedin Analytics

Contributing to organisational profitability, efficiency, and competitiveness through skilful alignment of technology and business imperatives is one of the many ways I have played an instrumental role in the success of my employers. As an innovative Senior Executive IT professional with 34+ years of combined experience in the financial services and insurance industries, I have expertise within IT operational management, cloud centre of excellence, asset management, IT infrastructure management, service delivery management, incident management & mitigation, quality assurance, systems administration, training & development, as well as managing stable and performant IT operations. Throughout my career, I have demonstrated an exceptional skill set within team leadership, development, guidance, and continuous process improvement innovation to promote client retention, customer excellence and business success through proactively managing excellent service delivery initiatives, complaint resolution, incident management & mitigation, and administration. I am an extremely focused, competitive, driven and results-oriented individual. I have proven ability to provide senior leadership in establishing IT operational strategy, asset management, operational goals, and priorities for large and small enterprises. I have managed strategic partnerships such as AWS and MS. My key strengths include IT operational strategy formulation, driving adherence to SLAs, infrastructure management, IT asset management, stakeholder management, communication, team management and leadership. Having successfully managed multiple large scale technology projects as well as built and led top performing teams, my expertise is extensive and highly unique. I have a proven record of providing leadership in the evaluation, selection and implementation of new information system technologies and have been extensively involved in full scale implementation of core IT projects. I’ve provided turnaround management and performance improvement services with regards to network, systems, and application support. I am passionate about my line of work and to keep on growing as an individual and building on my current skill set.