Manali PHATAK's Linkedin Analytics

Passionate about delivering exceptional customer experiences in the dynamic world of software solutions. With 3+ years of experience in customer success and retention, I thrive on building strong relationships and driving customer satisfaction. My approach combines deep product knowledge with a customer-first mentality, ensuring that every interaction adds value and fosters long-term partnerships. I excel in understanding client needs, troubleshooting issues, and implementing effective solutions that exceed expectations. I consider myself an Advocate of Customers. I am seeking new opportunities in customer success within software-based companies where I can leverage my skills in the Customer success domain to contribute to customer retention and growth. Let's connect and explore how I can help drive your company's success through unparalleled customer support and advocacy. 📊 ⚡My Goal has been to make an impact while earning an income⚡ 💎 Some of my Career highlights are –💎 • Interacted with 1500+ Clients and connected with 200 referral clients resulting in a 30% increase in revenue and 24% increase in renewal business • Appreciated by DIT and a special mention on the Slack Channel for achieving the monthly target set consistently. • Promoted 2 times in a year due to consistently surpassing company KPIs. Leisure activities I pursue are reading books, painting acrylic on canvas, trekking, listening to podcasts and photography. Check out the FEATURED SECTION to have a better understanding of my content on LinkedIn and writing ability. 📌 Let’s connect via [email protected] or you can DM as well.