Armando R Estrada's Linkedin Analytics

Experienced Customer Success & Social Media Marketing Freelancer | SaaS Aficionado | Embracing the Power of Cloud-based Solutions 🚀 I'm an experienced manager with a knack for customer success, marketing freelance, and content creation. My mission is to make sure clients are not just satisfied, but absolutely thrilled with the results. I bring a dash of excitement and a fresh perspective to my role, combining customer relationship management, strategic consulting, and marketing to deliver top-notch solutions. I forge strong partnerships with clients, guiding them towards their goals and beyond. Collaborating with cross-functional teams is where the magic happens, as we develop customer success strategies that blow expectations out of the water. My career has been a wild adventure, managing diverse portfolios of enterprise clients from all walks of life. Start-ups, Fortune 500 companies—you name it, I've tackled it with enthusiasm. I'm passionate about understanding client needs and pain points, allowing me to proactively address challenges and whip up out-of-the-box marketing solutions. By diligently cultivating relationships and ensuring realistic expectations are set, I have achieved exceptional levels of customer retention, expansion, and advocacy.