Infosys

Lead Product Owner and Business analyst for our client 'Virgin Media Ireland' to implement a green field IT stack from its  Inception to launch, delivering a completely new Wholesale Platform supporting new Wholesale line of business for VM Ireland. Enabling landmark Wholesale deals with Tier1 RSPs in Ireland to use VM Ireland's full fibre access network.

https://www.virginmedia.ie/about-us/press/2022/virgin-media-announces-wholesale-deal-with-vodafone-ireland/

https://www.virginmedia.ie/about-us/press/2023/virgin-media-ireland-and-sky-announce-wholesale-deal/

Lead Consultant

Tech Mahindra

Solutions Designer

Testing Manager

Voice: IPEX, GIPX, SDIN ,ROP Program & Geographic Number Portability (GNP)
BT Wholesale’s IP Exchange is an interoperability service that enables fixed, mobile, legacy and  
next generation networks to inter-work in a way that minimizes the cost of protocol conversion and 
interoperability for operators.

Geographic Number Portability (GNP) provides the capability for the customer of one           communications  Provider (the losing Communications Provider) to become a customer of another 
communications provider (the gaining Communications Provider) whilst retaining the same           geographic telephone number(s). Project involves E2E testing of Import, Export and Internal               transfer functionalities of VOICE products – PSTN, ISDN 2E, ISDN 30, IPEX, IPVS

The primary objective of Routing Optimization Platform, developed by CSG International alias            Ascade is to decide how the calls from BT Wholesale customers would be routed through BT            Wholesale suppliers. This routing decision would be made based different parameters like Cost,            customer preference, Quality of service of suppliers, Network congestion etc. ROP is also used to           create and maintain BT agreements with customers (Refile) and BT agreements with suppliers           (Hubbing) along with their Rates and Event guiding rules. This information is further sent to Billing           engines.

Test Lead

As part of 20CN System Transformation, 20C BB legacy systems are replaced with 21CN existing               systems. Challenging and complex delivery to first migrate all customers and their end users from             20C stack to 21C OSS stack and then providing all L2C,T2R, Billing functionalities to this new stack           with enhanced customer experience.    

Hosted Voice Products.
Number Management and Number Porting.

Roles & Responsibilities -

            As a Team Lead involved in:

	Study and Analysis of Impacted Processes/Systems.
	Analysing business roadmap and Preparing test plan, steel threads. 
	Attending CFT’s for different business scenarios.
	Attending SPRINT / RELEASE meetings with Delivery community.
	Reviewing Test artefacts and driving test execution till service launch.
	Implementation of Model based Testing to create functional flows & generate test cases

Team Leader

20C BB E2E Service Assurance 
 Domain: Telecom
 Organization; Team Size: 14
 Platform / Tools: Trouble Management & Workflow (TMW), hp Quality Centre, BT Wholesale Stack,eCo Siebel, TOAD.                  


This program is responsible for Integration & end to end testing on the BT Wholesale stack. This project aims at digitizing the existing network and providing enhanced broadband services to all customers of BT (British Telecom) across UK.

Program involves provisioning of IP Stream ADSL, SDSL & WCC (Wholesale Content Connect) products followed by service assurance.  

Service assurance (T2R - Trouble to Resolve) mainly deals with Trouble management for BB services. T&D (Test & diagnostics) and TR (Trouble reporting) are two main areas of service assurance.
E2E OSS stack for T2R area comprises of multiple platforms & components interlinked to support fault resolution. Woosh & KBD are intelligent diagnostic applications to diagnose & localize problems. Clarify CRM application SPACE carries out Workflow Management for BT Wholesale and is responsible for service assurance of Broadband Repair.

Roles & Responsibilities -
Role of Product SME for the project.
Review and execution of functional and regression test cases in Service assurance domain.
Test and resource planning (Impact Analysis) for every Agile release.
Attending SPRINT / RELEASE meetings with Delivery community.
Environment Verification - Providing QG's ( Quality Gates ) before deployment of code into IVVT models
Test reporting & Defect tracking.
Preparation of Test estimation sheets. Involvement in Impact analysis of requirement, test scoping & test commitment.
E2E test sign off.
Live Production support. Bridge cases analysis.
PIR - Post Implementation review & feedbacks for continuous improvement.

Technical Associate

Lead OSS/BSS Solution Architect with wide experience in Requirement Management, Planning, Scoping, Solution Designing, Impact analysis, Estimation Plans.
Extensive Service Solution Designing experience to assimilate OSS/BSS, Network, Process, Product.
Ability to Design solutions inline to Industry Standards and Frameworks – TOGAF, eTOM, SID, TAM.
Extensive SME level experience in Number Management, Number portability and UC (Unified Communication) solutions. 
Solution Designing for SD WAN ( Cisco Based  ). 
Wholesale XGSPON products launch.
Experience in ‘Design’ and ‘Testing’ RFP solutions, as part of Pre-Sales exposure.

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