•Maintained client relationships with existing customers through regular contact and follow-up
activities.
• Analyzed customer feedback to improve product features or services offered.
• Follow-up with team to ensure successful completion of projects.
• Performed administrative duties.
• Supported team members in various tasks related to their queries about customer requirements & complete orders as per specified timelines.
•Listened to customer needs to identify and recommend best products and services.
•Used excellent verbal skills to engage customers in conversation and effectively determine needs
and requirements.

Freelance

Technip Energies

•Handle Finance & Accounts related project for UK & US clients.
•Prepare SLA, Key Tracker Number, Dashboards using Power BI and other Managerial Reports using Excel 
that management needs on a daily & monthly basis to facilitate effective decision –making and address 
operational challenges.
• Interaction with clients for improvement purpose for stronger business relationships.
• Responsible for processing daily and month end activities.
• Clearly communicate payment details as per payment calendar and with specified method like WIRE or EFT payments & conduct a call with the onshore team to share any pending invoice details for resolution.
• Process Intercompany invoices, PO & Non-PO invoices in Oracle software & perform analysis and 
reconciliation and other related activities by maintaining quality parameters.
• Proactive in assisting other team members within a project.
• Manage accruals, reconciles balance sheet open items, audit invoices, testing of invoices visibility.
• Followed up on emailed customer inquiries within standard response times.

SENIOR EXECUTTIVE-F&A OPERATIONS

InterContinental Hotels Group (IHG®)

Europe Region Project:-
•We handle Corporate & Managed Hotels clients related to Europe region.
•Involves project controlling duties from starting to end activities like : Invoice Processing, Query Management, Help desk Activities, Vendor Payments, Vendor Account Reconciliation, T&E , Quality check , Testing , transition phase, improvement areas and related activities. 
•Ensuring timely & accurate payments to suppliers through usage of accounting systems and banking platforms.
•Internal & External Customer Interaction.
•Quality assurance (QA) as per function predefined standards for invoices.
•Trained new resources by using PowerPoint Presentations.
•MIS reporting.
•Prepared updated Standard operating procedures for handling project in a better manner.
• Handle Finance project related to daily and month end activities.
• Interaction with clients for improvement purpose.
• Prepare Dashboards and managerial report on regular intervals.
• Prepare MOM’s and Delivery Tracker to track project progress on daily basis.
• Prepare SLA & Key Tracker Numbers as a part of first day delivery of every month.

Analyst Accounts Payable

Worked for Healthcare Project:-
•Express Scripts (ESI) provides integrated pharmacy benefit management services.
•Stakeholders Management
•Prepare MIS reports 
•Prepare Standard Operating Procedures.
•Prepare PowerPoint Presentations.
•Project Management
•Forecasting & Reporting
•Dashboard Preparations
•Having knowledge of Project Handling Techniques

Practitioner - Finance & Administration Business Associate 

• Dedicated and focused Project Analyst with over 4 years of experience excelling at prioritizing,
completing multiple tasks simultaneously and following through to achieve project goals. 
• Flexible, detail oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
• Aspire to work for a leading organization where I get a professional environment for growth & learning, also I can utilize my domain & functional capabilities to help the organization to grow & succeed.

Taplio

MANSI LUTHRA's Linkedin Analytics

MANSI LUTHRA

Want to drive more opportunities from LinkedIn?