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Manuel Barragan

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An experienced CIO - CDO (Chief Digital / Data Officer) - Digital Transformation Director with a track record of consulting, designing, directing, and implementing Digital Transformation (transforming business’ Culture, Processes, and Technology) at local organizations and international corporations. These allow me to help organizations in their Digital Transformation journey by transforming the business to become more Agile, centered on the Customer (data-driven), and enabled by Technology, creating and capturing new value opportunities (innovation) while being more efficient (in cost and time) with an enhanced approach to Risk Management. Key strengths include building and managing high-performance teams of up to 300 people across the Latin America region, changing the way of work to an agile and innovative approach, partnering and collaborating with business units and support areas locally, regionally, and globally; streamlining and improving employees’ life quality by establishing a seamless Employee Experience while consolidating cost efficiencies and production/service time; expert in understanding customer’s behavior, creating the appropriate Customer Experience and Journey by establishing organizations' data and information strategy, governance, control, policy development, and effective exploitation to create business value. I have 20+ years of experience in Information Technology (IT), consulting, and Financial Services in international companies such as IBM, Marsh & McLennan, HSBC, Santander, Reuters, and BBVA. I also have the skills in technology, analytics, and business to translate automation into innovation and growth. My business and administration experience allow me to fully understand the C-level point of view (strategy and requirements) and deliver the technology needed for the business to succeed. I'd love to discuss how we can work together to drive your organization in finding the right solutions to current Culture, Processes, and Technology issues. Please, email me at ✉ [email protected] #digitaltransformation #cio #cdo #data #customerexperience #employeeexperience #processexcellence #organizationalculture #technology #problemsolving

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