Marc Defosse's Linkedin Analytics

The world of publishing is changing dramatically. The ways in which people consume content has shifted, and their expectations of content availability and format have never been more demanding. At Ribbonfish we work with publishers of all sizes to help you to respond to the changing nature of the industry. Focusing on Salesforce CRM and bespoke, innovative, solutions, we work with publishing, marketing, sales, and the customer service teams to automate processes, bring efficiencies, and enable staff to be focused on the tasks and activities that matter. We help you across the full publishing life-cycle, including Title Management, Content Management, CRM, Sales and Marketing, and Rights & Royalties. Starting from the beginning, we help you to: • Determine your strategy • Design, procure or create, and implement solutions • Integrate with existing systems • Resource your projects and business change initiatives • Provide on-going support and proactive advice Our core skill set focuses on the following technology stack: • Salesforce (Sales & Service Cloud) • Enterprise cloud platforms such as Salesforce 1 and Azure • Modern web technologies including html5 and javascript libraries • Middleware, WSO2 We also have broader development expertise with experience and abilities in other publishing systems, including bespoke systems development.