Time Bank

Assisting in the development and management of deposit growth and company recognition, and developing scalable internal systems in order to streamline said growth, with focus on current and prospective consumer interaction, and integrated sales platforms.

Operations Specialist

US Army

Cadet in the Reserve Officer Training Corps, with leadership experience for over 4 years, having served in a wide range of managerial positions, from a cadet team leader (responsibility for a 2-3 man team), to a cadet commanding officer (responsibility for a 30-40 man team).  Developed training plans, attended battalion meetings, and performed cadet counselings (one-on-one performance meetings).  In addition, I took military science and leadership classes, and participated in/helped to plan training exercises.

Cadet

PLS Logistics Services

Managing customer accounts for large-scale freight shipments (both LTL and FTL) and providing logistical coordination services for said customers.  I provide high-end service, and constant communication, to ensure that my customers receive a more-than-satisfactory result.  Services include discounted quoting, carrier management, customer account management, and in-depth market industry analysis, with hard, actionable data for current and future clients.

Account Executive

Mpathic

As a PUA (Pandemic Unemployment Assistance) Business Analyst, aided customers and provided services to the public in accordance with quality and quantity standards mandated by various laws, rules and Federal regulations.  
Worked with claimants seeking unemployment to examine claims issues, answer questions and concerns, and make determinations to resolve complex or unusual problems related to eligibility for Unemployment Insurance benefits.  
Integrated claims using a Mainframe and Intranet database tools.   
Answered calls using the Verizon InContact Softphone call center manager.  
Developed training and reference documentation.
Used the VMWare Horizon Client and RSA SecureID to connect to the remote environment and adjudicate claims.  
Used Slack/Microsoft Teams to communicate between immediate team and larger project team. 
Participated in the start-up of a new company.

Business Analyst

Nexu Capital Partners Ltd

Created income statements, investor briefs, and data spreadsheets in order to determine which company was best for NEXU to acquire and manage. Tasks included analyzing U.S./Mexico border data, company websites and sales memoranda, and financial statements.

Financial Analyst

I have worked in a diverse array of industries - from auto repair to customer service to financial analysis.  Throughout my experience as both a student and an employee, I have learned a numerous amount of skills, with the stronger ones including reading, writing, managing, and critical-thinking.  My strengths lean towards writing, communication, and team management

Taplio

Marc Laurent's Linkedin Analytics

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