Marc Carriere's Linkedin Analytics

Hi, Marc Carriere here. Creator of Creating Amazing Team Leaders and the Becoming An Amazing Team Leaders self paced online courses, Founder of the 7 Pillars Mastermind, CEO of Marketing Tactics and Founder of yourleadEngine. Wish I had a dollar for every time I meet people running call centers who tell me what a struggle it is getting their team to regularly hit their monthly targets. The surprising thing is... Getting Call Centers To Consistently Hit (Or Even Exceed) Their Targets Is Easy! I help Business Owners, Senior Executives and Call Center Managers develop a proven, practical training program that creates amazing Team Leaders who coach, nurture and lead winning teams. With 35 yrs honing my call center experience all around the world, running call centers, coaching and mentoring Call Center Managers and Team Leaders, winning industry awards and having owned a call centre myself... I'm well aware of the difficulties faced in creating amazing Team Leaders. I realize there were 3 Key Problems we all experience: 1. Unproductive operators that aren't managed or coached effectively by Team Leaders. 2. Most Team Leaders haven't been trained or coached effectively on how to lead their teams. 3. We know that amazing Team Leaders are crucial to allowing us to meet our goals. To solve these frustrations I’ve created online courses that deliver: • 6 months unlimited access to 8 modules with 14 Lessons to learn a practical, proven training program you can customize to deliver the key training foundations to create amazing Team Leaders, and • Resources, Tools and Templates you can customise to your specific needs and use straight away for any call center operation, PLUS • Team Leader Workbooks and Guides, and • Access to an additional 15 Bonus Micro Training Videos I believe every person responsible for running a call center has the power to say goodbye to the stress and frustration of regularly missing their targets, and finally feel the relief of consistently hitting (or even exceeding) their monthly goals and targets. Want to stay in touch or just get access to the FREE information I share every week? Then click on the connect button above. Get Instant Access to my FREE COURSE - 7 Pillars For Creating Amazing Team Leaders PLUS 15 Bonus Micro Training Videos AND free download of the 7 Pillars For Creating Amazing Team Leaders Guide by clicking on the link below.