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Experienced leadership and property management professional with over 11 years extensive expertise helping organizations to manage multi-family communities, effective employee development, resident relations and efficient procedures that increase productivity & fiscal performance. Exceptional high-integrity leader with strong problem-solving, interpersonal & analytical skills. Adept in overseeing full spectrum of office & maintenance staff, resident loyalty incentives, operations strategy, budgeting, staffing, process improvement, performance reviews, cost/benefit analysis, system & software implementations, customer service standards, analytics, reporting & quality assurance to ensure that projects/property goals are operational, completed timely, & within budget to increase ROI. Autonomous self-starter with positive optimistic attitude & direct transferable experience serving the Property Management, Marketing & Business Consulting Industries.
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