Saint Joseph Mercy Health System

•	Leadership position for registration, order entry and cytology specimen preparation in the Anatomic Pathology Laboratory.  
•	Oversight of laboratory personnel to ensure accurate order entry, documentation, and specimen preparation with a continuous improvement mindset. 
•	Training of all new staff and development of training documents and job aides for standardized procedures of new processes. 
•	Led the team through the EPIC and Beaker go-live and the continuous procedural revisions, developing training and guidance documents along the way.  
• Beaker AP Credentialed Trainer
• Maintain variance reports and identify error sources to develop best practices within the team and among other hospital departments. 
•	Problem resolution and investigation. 
•	Competency assessments of personnel. 
•	Maintain, troubleshoot and repair equipment.

Group Leader

Michigan Medicine

Developing a departmental risk assessment tool as member of the three-pronged Daily Readiness Team focused on quality, compliance, and safety. Design and execute audits to identify quality and compliance gaps for more than two dozen labs and specialty testing centers to provide insight into quality improvement opportunities for individual labs and across the department. Facilitate a forum for sharing of quality assurance/improvement initiatives among all clinical laboratories. Active participation in Lean discussions, problem-solving, and A3 generation. Identify areas for quality improvement initiatives while monitoring and triaging patient safety reports and key quality indicators. Strong interest in High-Reliability Organizations, Learning Organizations, and quality improvement initiatives.

Quality Assurance Coordinator, Pathology

Blood/Bone Marrow Team member, laboratory safety coordinator, active participant in the College of American Pathologists (CAP) inspection preparation process, and served as the laboratory employee engagement coordinator. Primary technologist duties: blood, bone marrow, lymph node and tumor accessioning, culture set up, cell harvest, slide preparation, microscopic chromosome analysis, computer imaging, karyogram preparation, reagent preparation, equipment monitoring/maintenance for quality control purposes. 

Professional activities include:
UMHS Pathology Patient and Families Advisory Council (PPFAC) Member
Pathology Relocation and Renovation (PRR) Molecular Teambuilding Advisory Group Member
Cytogenetics Laboratory Safety Liaison
Cytogenetics Laboratory Employee Engagement Coordinator

Cytogenetic Technologist Specialist,  Safety Coordinator

Henry Ford Health System

Blood team member. Primary duties: blood, bone marrow, and lymph node set up, long term tumor and tissue culture and maintenance, cell harvest, and slide preparation, microscopic chromosome analysis, karyogram preparation, equipment monitoring/maintenance for quality control purposes, knowledge of safety procedures, and basic CAP guidelines.

Cytogenetic Technologist

CMR Mechanical, LLC

Customer service
Accounts payable/receivable
Payroll
Human Resources
Dispatch and scheduling
Information technology/network maintenance
Web site development and support
Project and permit tracking
Insurance policy reviews/audits

Office Manager

Summitt Development, Inc.

Customer service
Accounts payable/receivable
Payroll
Human Resources
Information technology/network maintenance
Web site development and support
Sales and labor contract revisions
Project and permit tracking
Insurance policy reviews/audits

The Toxicology Group

Researched and compiled a database of FDA and individual state bottled water regulations and certification processes.  Consultant to domestic and international bottled water manufacturers regarding compliance with applicable FDA and state regulations.

Consultant, Bottled Water Certification

NSF International

Revitalized the program while building strong regulatory and industry relationships. Project management and multi-departmental coordination for a wide variety of clients and projects. Streamlined the product certification process. Developed an explanatory guide to certification for new manufacturers which was then adapted for use by other departments. Technical liaison to regulatory and industry officials. Worked with the World Health Organization to develop recreational water quality guidelines.

Business Unit Supervisor

Innovative professional possessing administrative, quality assurance, and laboratory experience with the background, education, and abilities to thrive in a dynamic team environment to contribute to organizational success.

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