Maria Sucgang's Linkedin Analytics

As a global operations leader with 18 years of experience spanning the APAC and EMEA regions, I’ve led high-performing teams across six countries, transforming organizational culture and driving service excellence. As CEO and Co-founder of Remotify, we are redefining employment with our Employer of Record plus (+) solution. Together, we’re building the operating system for the new world of work, workforce, and workplace, empowering businesses to thrive in the era of remote employment. Rooted in compliance, community, and control, our platform simplifies global outsourcing, making it secure and sustainable while democratizing access to impactful employment opportunities in emerging markets. In my former role as Global Head of Service Experience at Truphone, a connectivity provider, and technology enabler in e-SIM, telco-tech, and IoT, I led award-winning teams, enabling seamless connectivity for some of the world’s most iconic brands, including Apple, Tesla, and Netflix. My strengths include strategic thinking, organizational transformation, and human-centered service design. I’m passionate about building experiences that bring brands to life, which I’ve demonstrated through achievements in customer service, quality assurance, team engagement, and digital transformation. I also bring hands-on experience in corporate governance, where I’m constantly learning and growing. Awards won: 2025 Tatler GenT List Honouree “Leaders of Tomorrow” 2025 Best Digital Transformation, ICSB PH 2025 Most Innovative Business, ICSB PH 2025 Best Social Impact Initiative, ICSB PH 2025 Top Performer in Sustainability, ICSB PH 2023 - 2024 Great Place to Work® Certification 2023 Philippines’ Top 30 Leaders on LinkedIn 2023 Outsourcing Impact Award - Diversity, Equity, Inclusion 2023 Top 10 Startup Founders in Asia 2022 - 2023 Great Place to Work® Certification 2020 World’s Best Customer Service 2020 EMEA’s Best Customer Service 2018 UK Best Business Award - Best Customer Focus 2014 World's Best Service Team 2014 World's Best in-house Contact Centre 2014 APAC’s Best in-house Contact Centre Global assignments: 📍Manila, Philippines 📍London, United Kingdom 📍Lisbon, Portugal 📍The Netherlands 📍Las Vegas Nevada, USA 📍Singapore 📍Hong Kong, China Specialties: Leadership Strategic thinking Human-centered service design Public speaking Business impact Global networking Organizational culture transformation Operations and change management Digital transformation Quality assurance Learning and development Team engagement Mentorship Crisis management and business continuity