Career Coach

ELSEWEDY ELECTRIC

Regional Talent Aqcusition Section Head

Regional Talent Acquisition Section Head - Digital Sector 

IPMagiX

•	Developing succession plans and promotion paths for all staff.
•	Building human resource organization and aligned people and culture with corporate strategic priorities and operations.
•	Working with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
•	Reducing process gaps while supervising employees to achieve optimal productivity.
•	Creating and implementing forward-thinking initiatives to improve employee engagement.
•	Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
•	Onboarding new hires and set up training.
•	Conducting CBI Interviews.
•	Sourcing and selecting applicants for technical positions within company.
•	Completing human resource operational requirements by scheduling and assigning employees.
•	Maintaining work structure by updating job requirements and job descriptions for all positions.

HR Business Partner

Orange

*Job summary: 
Supporting the HR team as a trainer @ Orange
*Job Tasks: 
•	Acclimate new hires to the business and conduct orientation sessions
•	Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior

HR L&D Lead

Senior Technical Support Associate - Software & Network 

Career Choice Egypt

HR Recruiter Freelancer

Mobinil

2 years of experience as customer service representative @ Mobinil.
From 9 November 2011 to November 2013 @ 6060 POS help line
From 5 July 2015 To December 2015 @ 110 Postpaid segment 

Dealing with two kinds of customers, internal customer: 
Such as the sales agent team & external customer such as the distributors, dealers & Point Of Sales.
Receiving calls from distributors, dealers, and point of sales and solve all enquiries related to questions, complaints orders and changes. Updating the points of sale with the new Services, prices and information which are offered by Mobinil.

Customer services representative

With over 14 years of experience in human resources, I am a seasoned professional who leads talent Acquisition and Development initiatives at ELSEWEDY ELECTRIC, a global leader in IT and Software. I have a diploma in human resources management from the American University in Cairo, and another diploma in training from RITI, as well as certifications in train the trainer and career coaching.

My core competencies include recruitment, staff development, training, and career development, as well as building and retaining high-performing teams, bridging gaps between labour forces and management, and improving collaboration and consensus across diverse industries and cultures. I am driven and decisive, with a passion for empowering employees to achieve their full potential and align with the company's strategic priorities and values.

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