Oyster®

Head of UX Research

- Founded and grew the Research team
- Developed a Continuous Discovery Research practice for conducting rapid, iterative product research. 
- Created and shared a dashboard of actionable UX Metrics in collaboration with Product, Marketing, and Customer Experience.

Lead UX Researcher 

- Owning the UX research design initiatives across all teams and supporting ongoing research projects.
- Work closely with Product designers and product managers to bring customer insights that help inform design decisions.
- Work closely with the Lead Designer to develop and expand UX research initiatives.
- Work in a highly collaborative fashion with design, product, and stakeholders.
- Participate actively as a member of the Product design team to help improve and mature our company’s product design overall.

Senior UX Researcher 

adplist.org

Mentor

UX Guide To The Galaxy Podcast

UX Guide to the Galaxy is a monthly no BS podcast to help educate, inform and inspire designers around the globe. It's a space we discuss a range of UX topics, chat about our UX experiences and even have healthy debates. Tune in for a new episode each month

Co-Founder & Podcaster

The University of Sheffield

Conducting research in cognitive psychology with a team of researchers from the University of Sheffield. Focused on research methods and neurodevelopmental disorders.

Honorary Research Associate

CrowdSurf Limited

- Conducted discovery research informing the design of the product
- Led research from concept to alpha testing
- Created personas and user journeys
- Established the Research process and collaborated with Design, Marketing, and Leadership

Senior UX Researcher

University of Derby

External Examiner

Blue Prism

Part of a small but fast-growing UX research team. 
Develop and execute research plans - leading product teams through discovery and validation research, synthesise insights, communicate findings to impact design and strategy, and collaborate with the team to reflect those learnings in the product.

UX Researcher

The University of Salford

Taught various undergraduate and postgraduate modules (e.g., Cognitive psychology, Media Psychology), supervised undergrad and postgraduate students, conducted research on human-computer interaction. Involved in enterprise and public engagement.

Lecturer in Cognitive Psychology

Staffordshire University

Founded the Virtual Reality lab and created a module focused on Cyberpsychology. Supervised student projects involving a variety of methods with a focus on cognitive psychology and human-computer interaction.

Lecturer

Arctic Shores

Arctic Shores create Games-Based Psychometrics, an objective and engaging approach to personality and cognitive assessment. They combine validated psychometric methodology with machine-learning and mobile game design to provide deeper candidate insights for better hiring decisions.

Fulfilled multiple roles; researcher and data scientist. Responsible for running validation studies, UX research (secondary, surveys, usability studies), recruiting participants, analysing data using a combination of classical statistics and machine learning, and writing reports. Presented research insights to stakeholders and non-experts.

Research Psychologist/Data Scientist

Head of UX Research at Oyster HR. Lifelong learner with a passion for UX, Technology, and Psychology. Check out my substack and my podcast to find out more!

My background is in Cognitive Psychology and Cyberpsychology and it frequently informs my work in UX; I did a Ph.D. and worked as a lecturer for over 5 years before fully embracing the UXR side. 15 years of research experience and counting...

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