Maria Van Wambeke's Linkedin Analytics

Product Operations is the career made for me and I love it. I experience life by taking in large amounts of information, identifying friction, and distilling inputs into structured paths of action that lead to positive change for people. Being the catalyst for change within organizations fulfills me. I am the Product Operations leader and evangelist that takes teams from zero to exemplary through governance of frameworks, Agile methodologies, and best practices while often supporting executive leadership in a Chief of Staff capacity. I solve complex organizational challenges by adapting solutions to fit the environment. With a track record of decreasing slack and optimizing output, I clear the way so organizations, teams, and individuals can perform at their absolute best. Here's how: PRODUCT MANAGEMENT: Robust Product Management talent stack with experience at all levels of PM hierarchy. Managed re-platforming initiative resulting in a 75% reduction in build time, 60% decrease in cost, 30% reduction in Level 1/2 support requests PROCESS & SYSTEMS DESIGN: Bridge people, processes, and systems through design and implementation of scalable SOPs. At F5, built end-to-end product lifecycle management framework adopted by 20 teams, improving on-time product delivery by 10% OPERATIONAL RIGOR: Streamline and scale operations and business activities. At F5 and Ridecell, reduced Product Manager (PM) administrative workload by 20% and 15% respectively, so PMs could focus on providing customer value DATA & ANALYTICS STRATEGY: Develop systems that empower teams to make data-driven decisions, even in times of ambiguity, while effectively mitigating risk. At F5, drove analytics’ framework design and execution with 99% adoption by teams ROADMAP & RELEASE PLANNING: Tie iterative delivery to strategy and vision using OKRs, KPIs, or Value Streams. At F5, built strategic mapping for roadmaps decreasing unplanned work and freeing resources by 12% to provide value to customers CUSTOMER SUPPORT MODELS: Design systems for support, triage, and escalation of customer requests to optimize experience and resolution effectiveness. At Business Wire, implemented Jira ServiceDesk while reducing Level 1/2 requests by 30%