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Customer Success Intern

University of Michigan School of Public Health

Graduate Student

ProPharma Group

Medical Information Specialist

Zimmer Biomet

-Managed 50 accounts
-Effectively responded to a variety of technical questions relating to orthopedic implant products 
-Communicated with internal departments including sales, planning, inventory, and shipping personnel to service the account
-Handled purchase orders, restock inventory, and billing

Client Account Representative

Pinnacle GI Partners

-Relayed information regarding the required preparatory instructions for procedures from the medical providers to the patients 
-Conducted pre-screening assessments to determine procedure eligibility
-Sent medical clearances to other healthcare providers prior to procedures
-Answered phone calls, and scheduled office visits and procedures for all physicians and advanced practice providers 
-Obtained and entered accurate patient information into the appropriate electronic medical record

Patient Care Coordinator

Beaumont Health

-Interviewed patients upon arrival at the emergency center. This included gathering all relevant demographic information, verifying insurance documentation, and obtaining contact information for patient’s family members and outpatient pharmacy
-Collected billing information in order to address outstanding payments on prior balance accounts

Patient Registration Specialist

Henry Ford Health System

Research Associate Intern

I am a public health professional working to prevent disease, promote health, and protect communities. I aspire to be the voice of underrepresented communities to eliminate health disparities. I am determined to make positive outcomes more accessible, and eager to apply the skills acquired during my Master's Degree to advocate for all individuals.

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