Schmetterling International GmbH & Co. KG

SCHMETTERLING INTERNATIONAL –   Sales Cooperation & Technology Leader in Travel Distribution

- Negotiating and frame agreements with all relevant DACH Tour Operators & Suppliers
- Project lead for technical and operational integrations of new suppliers
- Product lead for Bedbanks IBE, Ferry-Tech providers and Tour Operators
- Development of new suppliers and marketing relations with hotel chains and tourism boards
- Strategic relations management, sales & marketing with all tour operators and other suppliers

Senior Key Account Manager | Purchase & Business Development

W2M WORLD2MEET

IBEROSTAR GROUP PROJECT: CUBA, DOM.REP, MEXICO & REST CARIBE:
Implement Bed-Bank Business & integrate current IBEROSERVICE traditional DMC structures

- Lead of expansion project & restructuring on behalf of W2M – 100% part of IBEROSTAR GROUP
- Creating staffing & process structure for hotel purchase, data management, product connectivity 
- Integration of the traditional DMC IBEROSERVICE into the new leading brand W2M
- Setting up hotel purchase with current and new hotel partners for Bedbanks and Tour Operators
- B2B relations with current and potential new hotel & tour operator partnerships

REGIONAL DIRECTOR | set-up project CARIBBEAN AREA

Meeting Point International

FTI GROUP PROJECT: DOM.REP., CUBA, MEXICO
Creating the companies and setting up the full business structure from scratch starting in Feb. 2014.

- Juridical company foundations in Mexico, Cuba & Dominican Republic
- Complete structural set-up of the DMC in Dominican Republic
o	Licenses, insurances, bank relations, legal & fiscal security, offices, 30 staff, IT hardware  
o	contractual basis for all local & international business relations, supplier & consultants 
o	Quality- & process standards for guest-services, back-office and operations department
o	Regional & local hotel purchase, key account management & sales department
o	local accounting, hotels creditors, budget basis for all business areas
- Servicing Tour Operators, OTAs, Cruises | legally representing the company
- Budget creation, performance on EBITA, targets on pax volume, local sales & guest satisfaction
- Purchase & sales of hotels (central & local), transfers, events & travel packages
- Finance monitoring, internal audits, Yield for room capacity
- Generating new B2B customers in Europe & LATAM
- Operational Excellence: Hotel Reservations, Transport, Excursions, Guest Service & Crises
- Strategic Projects: Hotel payments, guarantee allotments, data management

Country Director | Meeting Point Dominicana | Head of Project Caribbean

Thomas Cook

▪	Accountable for  500.000 travellers from 11 source markets & 500 employees in 22 resorts
▪	Yield management of hotels, last minute hotel purchase & renegotiations
▪	Consultant to internal source market companies to develop the hotel- & travel products
▪	Service- & sales focused customer service (travellers) on high quality scale
▪	Setting & managing: OPS strategies, budgets, finance- & quality targets, crisis management
▪	Restructuring of service models and structures in different locations
▪	Quality control for DMC, customer service and hotel quality

Head of Operations | Group Destination Management | Greece & Cyprus

General Manager | Dom. Rep & Cuba - Portugal

Resident Manager | Portugal | Maldives

Deputy Resident Manager & Project Experts | Tenerife - Crete

Deputy Resident & Quality Manager | Egypt

Quality & Area Manager | Bulgaria

Head Representative | Tenerife

Representative | Egypt | Fuerteventura | Mallorca

PERSONAL SUMMARY
- Tourism & Hospitality professional
- Degree: Bachelor of Arts Hotelmanagement, 2022, Thesis: Visibility of sustainable hotels
- Degree: Bachelor Professional in Toursim, 
- Degree: eCornell Master Certificate in Hospitality Management
- intercultural skilled, pragmatic & committing

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