Wyndham Hotels & Resorts

This position will foster the relations and integrations of our Hotels with Tour Operators in DACH, Europe and globally. It targets to create new opportunities, to help to improve existing contract partnerships and to support the growth and development of the direct collaborations.

Account Director | Strategic Global Tour Operator Partnerships - EMEA

Schmetterling International GmbH & Co. KG

SCHMETTERLING INTERNATIONAL –   Sales Cooperation & Technology Leader in Travel Distribution

- Frame agreements with all relevant DACH Tour Operators & Suppliers
- Project lead for technical and operational integrations of new suppliers
- Product lead for Bedbanks IBE, Ferry-Tech providers and Tour Operators
- Development of new suppliers and marketing relations with hotel chains and tourism boards
- Strategic relations management, sales & marketing with all tour operators and other suppliers

Senior Key Account Manager | Purchase & Business Development

W2M WORLD2MEET

IBEROSTAR GROUP PROJECT: CUBA, DOM.REP, MEXICO & REST CARIBE:
Implement Bed-Bank Business & integrate current IBEROSERVICE traditional DMC structures

- Lead of expansion project & restructuring on behalf of W2M – 100% part of IBEROSTAR GROUP
- Creating staffing & process structure for hotel purchase, data management, product connectivity 
- Integration of the traditional DMC IBEROSERVICE into the new leading brand W2M
- Setting up hotel purchase with current and new hotel partners for Bedbanks and Tour Operators
- B2B relations with current and potential new hotel & tour operator partnerships

Regional Director | Set-Up Project Caribbean Area

Meeting Point International

FTI GROUP PROJECT: DOM.REP., CUBA, MEXICO
Creating the companies and setting up the full business structure from scratch starting in Feb. 2014.

- Juridical company foundations in Mexico, Cuba & Dominican Republic
- Complete structural set-up of the DMC in Dominican Republic
o	Licenses, insurances, bank relations, legal & fiscal security, offices, 30 staff, IT hardware  
o	contractual basis for all local & international business relations, supplier & consultants 
o	Quality- & process standards for guest-services, back-office and operations department
o	Regional & local hotel purchase, key account management & sales department
o	local accounting, hotels creditors, budget basis for all business areas
- Servicing Tour Operators, OTAs, Cruises | legally representing the company
- Budget creation, performance on EBITA, targets on pax volume, local sales & guest satisfaction
- Purchase & sales of hotels (central & local), transfers, events & travel packages
- Finance monitoring, internal audits, Yield for room capacity
- Generating new B2B customers in Europe & LATAM
- Operational Excellence: Hotel Reservations, Transport, Excursions, Guest Service & Crises
- Strategic Projects: Hotel payments, guarantee allotments, data management

Country Director | Meeting Point Dominicana | Head of Project Caribbean

Thomas Cook

▪	Accountable for  500.000 travellers from 11 source markets & 500 employees in 22 resorts
▪	Yield management of hotels, last minute hotel purchase & renegotiations
▪	Consultant to internal source market companies to develop the hotel- & travel products
▪	Service- & sales focused customer service (travellers) on high quality scale
▪	Setting & managing: OPS strategies, budgets, finance- & quality targets, crisis management
▪	Restructuring of service models and structures in different locations
▪	Quality control for DMC, customer service and hotel quality

Head of Operations | Group Destination Management | Greece & Cyprus

General Manager | Portugal | Dom. Rep + Cuba

Resident Manager | Maldives | Portugal

Deputy Resident Manager & Project Experts | Tenerife | Crete

Deputy Resident & Quality Manager | Egypt

Quality & Area Manager | Bulgaria

Head Representative | Tenerife

Representative | Mallorca | Fuerteventura | Egypt

PERSONAL SUMMARY
- Tourism & Leisure Hospitality professional
- Degree: Bachelor of Arts Hotelmanagement, 2022, Thesis: Visibility of sustainable hotels
- Degree: Bachelor Professional in Toursim, 
- Degree: eCornell Master Certificate in Hospitality Management
- intercultural skilled, pragmatic & committing

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