SAP Customer Experience

The Emarsys marketing platform is designed to help marketers engage with their customers more effectively across multiple channels. Emarsys makes it easy to automate omnichannel campaigns with a high degree of personalization, helping businesses connect with their customers to improve retention and acquisition. 

Emarsys' powerful features and user-friendly interface are perfect for organizations looking to optimize their marketing efforts and drive growth, while allowing marketers to have more independence and empowering them to use their organization's data simply and efficiently.

Sr. Technical Consultant - Emarsys

Recruiting Experiences

Technical Consultant

Webmaster

Swiftly

Solutions Engineer

Emarsys

The Emarsys platform is designed to help marketers engage with their customers more effectively across multiple channels. Emarsys makes it easy to automate omnichannel campaigns with a high degree of personalization, helping businesses connect with their customers to improve retention and acquisition.

Senior Solutions Architect

Former software developer turned solution architect focusing on SMB and emerging markets. Highly technical and visible customer facing role, supporting the entire customer journey from pre-sales to post-implementation as an Emarsys SME.

Emarsys' powerful features and user-friendly interface are perfect for organizations looking to optimize their marketing efforts and drive growth, while allowing marketers to have more independence and empowering them to use their organization's data simply and efficiently.

Customer Solutions Architect

DirectEmployers Association

Software Developer: Content Acquisition, Process Automation, ETL, and Web Crawling.
Using: Java, C#, SQL, Redis.

Manage 3rd party Software Development done decentralized and remote development teams in Python.
Responsible for day to day communications from remote software developers about our product needs, business decisions, technical questions, and best practices. As well as handle system integrations, data manipulation, and issue escalation. Create roadmap, code validation, and quality assurance. 
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My Day-to-Day:
I am a server-side development team member responsible for content acquisition at DirectEmployers Association (a rogue? a paladin? a druid, if you will). I embark on a daily journey with my bag-o-tricks  (from API implementations to Web Crawling) - and trusty Java and SQL as my primary weapons; to battle, conscript, and slash through layers of poorly formatted HTML, invalid JSON, and non-validated XML in the foreign lands of the interwebs, cookie monsters, and AJAX dragons. My goal? To ensure we are successful in our mission: deliver quality data to our partners; for job distribution and compliance purposes. Of course, I cannot forget to mention my awesome side arm: C# - my support language, and healing staff of automation.


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DirectEmployers Association is a nonprofit HR consortium of leading global employers formed to improve labor market efficiency through the sharing of best practices, research and the development of technology.

Software Developer

Indiana Health Centers, Inc.

Control incoming calls and work hand in hand with the Office Operations Manager. Track inventory and perform deposits for the multiple accounts belonging to the non-profit. Review or otherwise translate documents consistently and with a high degree of accuracy, while keeping in mind cultural differences with Latin-American regions.

Bilingual Customer Service / Office Assistant

AutoZone

Work with English speaking employees to provide the needed parts and customer services to Spanish speaking customers.

Bilingual Customer Satisfaction

Indiana Latino Institute

- Assist CEO with financial activity of the organization, gather and maintain accurate payment information to vendors and coalitions working with our organization, execute account transfers and make payment requests.	

- Provide technical support to the entire ILI staff, create documents for program awareness and write and diffuse press releases to all media contacts of the Organization.  Make translations for various organizations affiliated to and including ILI, write newspaper articles to raise awareness of health issues in the community and collaborate with ILI’s newly created education initiative.  Develop ILI’s website, do all maintenance related tasks for website. 

- Manage all e-mail accounts for employees.

-Provide outreach education and training on tobacco control to partner organizations.  

-Participates in events where organization has presence.

-Works with the VOICE group of Marion County

-Works with the PATA project in Marion and Tippecanoe Counties.

Communications Coordinator and technical support

>    Emarsys Solution Architect 
   + Solution Consultant
   + Implementation Consultant 
   = Technical Consultant

Back-end Software Engineer
Solution Engineer for Start-Ups

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